360 Plumbing & HVAC

360 Plumbing & HVAC serves Lowell, Massachusetts and surrounding communities with both plumbing and heating solutions. The business holds a 5.0-star rating across 35 client reviews, reflecting consistent quality work on every service call. Homeowners can reach Shane, the primary technician and owner, directly at (603) 966-7314 for everything from routine repairs to emergency situations. The company handles residential projects ranging from water heater replacements to complete heating system diagnostics.

What distinguishes 360 Plumbing & HVAC is the owner-operator model that puts Shane directly in each customer's home rather than dispatching different technicians. Reviewers consistently note his thoroughness: one customer described how Shane completely disassembled a water heater system to clean out dust and debris, checked for blockages, adjusted venting, and verified safe operation after a carbon monoxide incident that required fire department involvement. Another review highlights a same-day response during a holiday weekend when a water heater failed on Thanksgiving Day. This hands-on approach means the same skilled professional diagnoses and completes every job.

Shane's diagnostic skill appears repeatedly across reviews. When Jim P. lost heat during cold weather, Shane quickly identified the issue and restored heating. Steve Paige described work as "beyond phenomenal" with attention to "final touches" that exceeded expectations. Zach Pinciaro noted the clean, neat installation of a new well tank in his basement, with Shane answering questions about future projects. These named examples show what 35 five-star reviewers consistently experienced: reliable, knowledgeable service from a single experienced technician.