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Claim This BusinessEagle Prime HVAC is a residential and light commercial contractor based in Lowell, Massachusetts. The company holds a 5.0-star average across three verified customer reviews, and operates around the clock, seven days a week. Eagle Prime installs and services heat pump systems for homeowners across Lowell and the neighboring communities of Chelmsford, Dracut, and Tyngsborough. Owner-operated, the firm built its reputation on fast emergency response and hands-on service for new construction projects and existing homes alike. Property owners searching for a reliable local HVAC partner can reach Eagle Prime HVAC directly at (978) 398-1244.
The firm differentiates itself through an owner-operated model that translates into fast, accountable service. Every day of the week, Eagle Prime dispatches technicians within hours, arriving with the parts needed to complete common repairs on the spot. That combination of 24-hour availability and in-field readiness means homeowners never wait through a sleepless night or a freezing weekend waiting for a diagnosis. The company's focused approach keeps service personal, avoiding the call-center delays that larger firms impose on emergency calls.
Kevin Keenan praised Eagle Prime for installing heat pump systems at his new construction home, describing the crew as knowledgeable, polite, fast, and professional. Eshai Horovitz called on the firm twice during extreme weather events: during a summer heat wave when the air conditioning failed, a technician arrived within a couple of hours and completed the repair on site; when bitter single-digit cold knocked out the heating, a technician diagnosed a failed motor, ordered the replacement part, and returned to finish the job. Both scenarios illustrate Eagle Prime's same-day response and willingness to follow through until the system ran again. Erika Illyes simply called the service fast, quality, and clean, saying she would recommend the company without reservation.
All three customers award Eagle Prime HVAC a perfect 5-star rating. Eshai Horovitz highlights two emergency calls during extreme weather, with a technician arriving within a couple of hours each time and completing the repair on site or returning with a parts order. Kevin Keenan and Erika Illyes both emphasize speed, quality workmanship, and professional conduct.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Complete heat pump system installation for new construction and existing homes, including equipment selection and commissioning.
Same-day response for air conditioning and heating breakdowns, with technicians carrying parts for on-site repairs.
Diagnostic visits, motor replacement, and repair follow-up for heat pump systems that fail during extreme weather.
Rapid repair of failed AC units, including part sourcing and on-site completion during summer heat waves.
Diagnosis and repair of heating system failures during cold weather, including motor replacement and component ordering.
Tune-ups and seasonal inspections to keep heat pumps and conventional HVAC systems running efficiently.