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Claim This BusinessWindham Mechanical LLC operates as a licensed HVAC contractor serving Lowell, Massachusetts and surrounding communities with a 4.8-star average from 75 verified customer reviews. Founded in 2008, the company holds proper state licensing and operates under the ownership of Robert (Bob) Marro, who manages both service calls and project estimations. The team handles residential installations, repairs, and maintenance across heating, cooling, and heat pump systems, prioritizing same-day response for emergency situations. Service areas include Lowell and nearby cities such as Dracut, Chelmsford, and Tewksbury, delivering equipment from major manufacturers including LG, Goodman, and Mitsubishi-equivalent systems.
This contractor distinguishes itself through competitive pricing on premium equipment, particularly mini-split heat pump systems and high-efficiency furnaces. Customer reviews specifically note fair pricing as a consistent theme, with one client comparing quotes favorably against Mitsubishi-installed systems from other contractors. The company sources equipment from trusted brands like LG Red outdoor units and Goodman 90%+ efficient furnaces, maintaining contractor-level access to parts. Windham Mechanical completes most installations within a single day, including duct work modifications, and follows up promptly on any post-installation adjustments to ensure system performance.
Customer reviews reveal specific service scenarios that demonstrate the company's commitment. One homeowner described a same-day installation of a Goodman 120k BTU 96% efficient furnace paired with a 4-ton AC unit, completed in one day with the AC requiring overnight charging. Another customer requested a complete oil-to-heat-pump conversion, with the team installing a basement air handler and three upstairs units connected to an LG Red outdoor unit. Multiple reviewers emphasize Bob's responsiveness to post-installation concerns, with one noting he quickly resolved minor issues after the initial setup to ensure everything functioned as expected.
All 75 reviewers awarded 5-star ratings, with multiple customers specifically mentioning Robert (Bob) by name as the owner who personally handles service calls. Five reviewers referenced competitive or fair pricing, while three customers specifically praised the team's post-installation follow-through and willingness to resolve minor issues after the initial installation.
Denise Capua's review describes a complete mini-split installation with timely, professional execution and competitive pricing.
Steven Bradford's oil-to-heat-pump conversion included an LG Red outdoor unit with basement air handler and multiple indoor zones.
Victor Oates installed a Goodman 120k BTU 96% efficient furnace, completed in one day with professional crew presentation.
Full cooling system installation including 4-ton AC units, with post-installation charging and system verification.
Multiple reviews describe diagnostic services and repairs, with Robert accurately identifying and resolving issues on first service calls.
Custom duct work installation in basements for new system integration, with attention to proper airflow configuration.