Cullen Mechanical, Inc.

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About Cullen Mechanical, Inc.
Cullen Mechanical, Inc. operates as a mechanical contractor serving Malden, Massachusetts. The company maintains a 2.6-star rating compiled from eight client reviews and operates Monday through Friday from 8 AM to 4:30 PM. The business functions as a factory authorized service, install and startup company, handling commercial heating and cooling plants, rooftop equipment, and energy recovery systems. This commercial focus distinguishes them from contractors primarily serving residential replacement markets.
The company holds factory authorization from multiple manufacturers, enabling direct warranty service and startup procedures that independent contractors cannot perform. Their specialization in rooftop equipment and energy recovery systems targets buildings requiring integrated climate control beyond standard split systems. This niche positioning serves commercial property managers and building owners seeking contractors familiar with large-scale mechanical infrastructure.
Client feedback reveals divided experiences. Two reviewers awarded five stars, with Genesa Gonzalez noting professional, knowledgeable service and Helen Saraiva describing the work as excellent. However, four reviewers reported concerning incidents involving company vehicles, including tailgating, improper lane changes, and one instance of an employee smoking near a resident with respiratory difficulties. These contrasting accounts suggest service quality varies depending on the technician assigned to each call.
What Customers Say
Four of eight reviews report unsatisfactory experiences centered on employee conduct, while two clients awarded five stars citing professional service. Positive reviews highlight technician knowledge and courteous behavior, whereas negative reviews describe driving incidents and disrespectful interactions.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| Thursday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
Services
Factory Authorized Service
Warranty repairs and maintenance for multiple equipment manufacturers through direct authorization agreements.
Commercial Installation
Installation of rooftop heating and cooling equipment for commercial buildings and facilities.
System Startup
Factory-specified startup procedures ensuring equipment operates within manufacturer parameters.
Heat Plant Service
Maintenance and repair of commercial heating systems and central plant equipment.
Cooling Plant Service
Service for commercial refrigeration and air conditioning central plant infrastructure.
Energy Recovery Systems
Installation and service of energy recovery ventilators and heat reclamation equipment.
Rooftop Equipment Service
Maintenance and repair of commercial rooftop units and packaged HVAC systems.