Milne Plumbing & Heating
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Claim This BusinessAbout Milne Plumbing & Heating
Milne Plumbing & Heating maintains a 4.9-star average across 121 customer reviews, operating as a father-son run operation based in Manchester-by-the-Sea, Massachusetts. The company focuses on residential and commercial plumbing and heating systems throughout the Cape Ann region, delivering services across thirteen communities including Gloucester, Rockport, Beverly, Essex, and surrounding towns. Their operational hours run Monday through Friday from 7:30 AM to 3:30 PM, with availability for emergency repairs beyond standard scheduling.
The company's self-described identity centers on treating every customer like family while maintaining what they describe as unmatched quality and craftsmanship. Website references highlight emergency repair availability alongside planned maintenance services. A reviewer specifically noted the installation of heating systems in older properties, suggesting experience with complexity in historical homes. The business maintains a presence across multiple North Shore communities rather than concentrating solely on metropolitan-area competition.
What Customers Say
Positive reviews emphasize rapid same-day response during urgent situations, with customers specifically naming team members Andrew and Ben Durrell. Multiple five-star reviews cite long-term relationships spanning over ten years and trust in the team's knowledge and responsiveness. A single two-star review addresses billing clarity and communication issues, representing the sole divergent voice among otherwise consistent praise.
Working Hours
| Sunday | Closed |
| Monday | 7:30 AM–3:30 PM |
| Tuesday | 7:30 AM–3:30 PM |
| Wednesday | 7:30 AM–3:30 PM |
| Thursday | 7:30 AM–3:30 PM |
| FridayToday | 7:30 AM–3:30 PM |
| Saturday | Closed |
Services
Residential Plumbing
General plumbing repairs, maintenance, and installations for homes throughout the Cape Ann region.
Commercial Plumbing
Plumbing services tailored to commercial properties and business facilities.
Heating System Services
Installation, repair, and maintenance of heating systems including boilers and furnaces.
Emergency Repairs
Same-day response for urgent plumbing and heating issues requiring immediate attention.
Water Heater Installation
Installation of traditional and tankless water heating systems for residential and commercial applications.