Sears Appliance Repair

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About Sears Appliance Repair
Sears Appliance Repair serves Marlborough, Massachusetts with a 4.2-star average drawn from 390 customer reviews. This established service provider handles repairs across major household appliance categories including refrigerators, ovens, dishwashers, and snowblowers. The company maintains extended operating hours from 7 AM to 11 PM daily, providing same-day appointment availability for residents throughout the greater Marlborough area who need prompt service on malfunctioning equipment.
As part of the Sears brand network, this location benefits from corporate-level parts sourcing and standardized service protocols. The repair team arrives in company-branded vehicles and follows documented diagnostic procedures for each appliance type. Customers receive written explanations of identified issues and repair options before work begins, allowing informed decisions about whether to proceed with fixes or consider replacement.
Reviewers who left detailed accounts named technicians Adair and Stephen, highlighting their approach to complex diagnosis. One customer described Adair as professional and efficient, noting he identified a secondary issue with a refrigerator heating coil during a thermostat repair and explained warning signs to monitor. Another reviewer called Stephen patient and accommodating, crediting him with solving recurring snowblower problems across multiple service visits.
What Customers Say
Three of five detailed reviewers awarded five stars, with both positive accounts naming specific technicians by name. The two one-star reviews describe service failures: a rack installation that failed after the technician departed and an oven gas issue that required multiple visits. Positive reviews emphasize diagnostic skill and thorough communication rather than speed or pricing.
Working Hours
| SundayToday | 7 AM–11 PM |
| Monday | 7 AM–11 PM |
| Tuesday | 7 AM–11 PM |
| Wednesday | 7 AM–11 PM |
| Thursday | 7 AM–11 PM |
| Friday | 7 AM–11 PM |
| Saturday | 7 AM–11 PM |
Services
Refrigerator Repair
Diagnoses cooling failures, thermostat issues, and component replacements for all major refrigerator brands.
Oven and Range Repair
Fixes gas and electric cooking equipment including ignition problems and temperature inconsistencies.
Dishwasher Repair
Addresses drainage problems, rack issues, and mechanical failures in built-in dishwasher units.
Snowblower Repair
Seasonal service for snow removal equipment including blade adjustments and engine diagnostics.
Maintenance Inspections
Preventive check-ups at no cost, one reviewer described a free freezer performance evaluation.