Hinchey Brothers Plumbing Inc

Hinchey Brothers Plumbing Inc operates as a fully licensed and insured plumbing contractor based in Melrose, Massachusetts, serving residents across eight surrounding communities including Wakefield, Stoneham, Winchester, Reading, Medford, Malden, Lynnfield, and Saugus. Established in 1984, the company has accumulated over 100 years of combined industry experience among its team members and maintains active affiliations within the trade. Consumer feedback aggregation from 17 published reviews reflects a composite rating of 4.0 stars, offering prospective customers a quantified performance snapshot for assessment.

The contractor differentiates itself through demonstrated award recognition, having earned consecutive honors annually from 2006 through 2010, an uncommon achievement for independent plumbing operations in the region. Their service portfolio encompasses specialized heating system work spanning traditional steam heating configurations alongside modern radiant floor installations, representing a notable breadth within the residential fuel-fired equipment category. Additionally, the company maintains an explicit satisfaction guarantee framework, permitting returning service calls for warranty and maintenance support beyond the initial completion date, a policy that addresses a common homeowner concern regarding post-service accountability.

Recent reviewer accounts describe experiences ranging from rapid same-day water heater replacement completions to disputed billing scenarios involving substantial visit charges. One household described a technician response requiring near-immediate site arrival, while separate reviews documented frustration over a $190 charge for a abbreviated diagnostic visit and a $200 invoice addressing proximity of furniture to a heating radiator, with reviewers characterizing communication around pricing as inadequate and consequential.