PHD Plumbing, HVAC & Drain Cleaning

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PHD Plumbing, HVAC & Drain Cleaning operates as a master-licensed contractor serving homeowners across Merrimac, Massachusetts and extends reach into southern New Hampshire. The company holds two state master licenses: Massachusetts license #13471 and New Hampshire license #4062. With a perfect 5.0-star rating from three verified customer reviews, the business maintains extended service hours six days weekly, closing only on Sundays. Core service offerings span residential plumbing, gas fitting, hot water heater work, heating and cooling systems, and drain cleaning. The company displays a mailing address at PO Box 8061 in Ward Hill, Bradford, Massachusetts, and can be reached directly at (978) 556-5617 for service requests.
What distinguishes PHD Plumbing from neighboring contractors is the dual-state licensing that enables the company to handle projects requiring work across the Massachusetts-New Hampshire border, a convenience for homeowners living near the state line. The company maintains comprehensive skill sets covering both plumbing trades and HVAC systems, allowing customers to rely on a single credentialed team for multiple home systems rather than coordinating separate contractors. Website presentation emphasizes fast, reliable service as the operational priority, and the business operates under master licenses in both states, signaling professional standing beyond basic trade certifications.
Both customer reviews reference interactions with a technician named James, who arrived at one homeowner's property one day ahead of the scheduled appointment to assess options and provide evaluation. Reviewers describe James as extremely knowledgeable, professional, and responsive to stated needs, with one customer specifically noting his attention to detail during a bathroom renovation project. Another reviewer characterized the craftwork as experienced and noted the technician's responsiveness to questions about options and solutions. These accounts illustrate the company's approach to transparent communication and flexible scheduling within service delivery.
What Customers Say
All three reviews award 5 stars, with both callers highlighting the same technician by name, James. Positive feedback emphasizes professional knowledge, same-day or early arrival before scheduled appointments, and experienced craftsmanship on renovation projects. No negative themes emerge across current reviews.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–9 PM |
| Tuesday | 8 AM–9 PM |
| Wednesday | 8 AM–9 PM |
| Thursday | 8 AM–9 PM |
| FridayToday | 8 AM–9 PM |
| Saturday | 9 AM–5 PM |
Services
Residential Plumbing
Complete water supply and drainage pipe installation, leak repair, fixture connections, and general plumbing diagnostics.
Gas Fitting
Licensed gas line installation and connection for appliances requiring natural gas or propane supply.
Hot Water Heaters
Installation, replacement, and repair services for traditional and tankless hot water heating systems.
Heating Systems
Furnace and heating equipment service, repairs, and maintenance for residential forced-air and radiant systems.
Air Conditioning
Cooling system installation, refrigerant service, and AC unit diagnostics for residential properties.
Drain Cleaning
Hydro-jetting, snaking, and rooter services to clear slow drains and complete sewer line blockages.