Sears Appliance Repair

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About Sears Appliance Repair
Sears Appliance Repair serves Natick and surrounding Middlesex County with appliance repair services, holding a 4.3-star rating drawn from 166 customer reviews. The business operates from a location on Worcester Street and maintains extended service hours, opening at 9 AM and closing at 10 PM every day of the week. This schedule provides flexibility for households needing repairs outside standard business hours, particularly useful when an appliance failure creates an urgent household disruption.
The Sears brand carries significant recognition in the appliance service industry, with a network of technicians trained to handle repairs across major residential appliance categories. Service offerings include diagnostic evaluation, parts replacement, and repair completion for washers, dryers, refrigerators, and other home appliances covered under manufacturer warranties and extended service agreements.
Customer reviews document specific repair experiences involving multiple technicians working through complex issues. One extended repair case involved a washing machine requiring replacement of four parts, with three different technicians participating across several weeks. Technician Jaylen completed the final repair after consulting with colleagues and referencing technical resources. Another review describes technician Ricky arriving with an apprentice to diagnose a dryer producing thumping sounds, ultimately identifying a worn drum support roller that required a part the service vehicle did not carry.
What Customers Say
Four reviewers specifically mention technician interactions, with two negative reviews citing parts availability and diagnostic duration while three positive reviews highlight technician demeanor and completed repairs.
Working Hours
| SundayToday | 9 AM–10 PM |
| Monday | 9 AM–10 PM |
| Tuesday | 9 AM–10 PM |
| Wednesday | 9 AM–10 PM |
| Thursday | 9 AM–10 PM |
| Friday | 9 AM–10 PM |
| Saturday | 9 AM–10 PM |
Services
Washing Machine Repair
Diagnosis and parts replacement for washing machines including bearing, pump, and seal repairs.
Dryer Repair
Drum roller replacement, heating element service, and venting corrections for gas and electric dryers.
Refrigerator Repair
Cooling system diagnostics, compressor service, and door seal replacement.
Dishwasher Repair
Pump motor service, spray arm adjustment, and drainage system repairs.
Range and Oven Repair
Heating element replacement, thermostat calibration, and igniter service.
Extended Warranty Service
Repairs covered under Sears or manufacturer extended service agreements.