Fix It Guy Appliance Repair

Fix It Guy Appliance Repair is a local appliance repair service serving Needham and surrounding Massachusetts communities. The business maintains a 4.5-star rating drawn from 118 customer reviews, indicating generally reliable service. Operating hours span Monday through Friday from 7 AM to 5 PM, the company handles common household appliance repairs including dishwashers, refrigerators, and microwave units. Potential clients in the Needham area can reach the office directly at (781) 559-4149 to schedule service appointments.

Customer reviews highlight the company's diagnostic approach and transparent pricing as notable strengths. Multiple five-star reviewers describe technicians who arrived on time, clearly explained repair options, and provided practical maintenance guidance. One customer noted the technician offered easy tips for keeping their microwave in good condition after the fix. Another reviewer appreciated receiving a few repair options with upfront cost explanations, contrasting with experiences at other service providers. These accounts suggest a focus on customer education alongside the actual repair work.

Named technician experiences appear throughout the review history. One reviewer detailed a same-day dishwasher repair where the technician diagnosed drainage issues quickly and had the unit running before the end of the day. Another customer described a microwave repair visit where the technician provided maintenance tips following the fix. However, negative reviews cite significant concerns: missed appointments without notification, multiple phone calls required to reach the office, and at least one report of unauthorized billing. These contrasting experiences suggest service quality may vary between technicians or appointments.