Devaney Energy

Devaney Energy maintains a 4.6-star rating compiled from 865 customer reviews in Newton, Massachusetts. As a propane supplier serving the greater Newton area, the company operates around the clock with 24-hour availability across all seven days. Customers frequently mention the team's accessibility during emergencies and the consistency of having the same technician return for scheduled maintenance visits.

A distinguishing characteristic emerging from customer feedback involves the personalized service model. Multiple reviewers note they receive the same service technician for each visit, allowing that individual to become intimately familiar with the homeowner's specific system. This continuity enables the technician to perform maintenance with deep knowledge of the equipment's history and any recurring issues.

Customers share specific encounters that illustrate the company's service approach. Reviewer Rina B describes John Tuccinardi arriving on time for a consultation with new homeowners who knew nothing about their heating and cooling system, answering every question with patience and expertise. Another reviewer, Anneliese Golubic, specifically mentions appreciating the same technician returning for each maintenance appointment because he remains totally familiar with her system. However, one reviewer, Joshua McLarnon, describes a significantly different experience involving automatic delivery service, a burner service package, and equipment problems that resulted in a negative outcome.