128 Plumbing, Heating, Cooling & Electric

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About 128 Plumbing, Heating, Cooling & Electric
128 Plumbing, Heating, Cooling & Electric delivers round-the-clock service across plumbing, heating, cooling, electrical, and drain systems from their North Andover headquarters. With a perfect 5.0-star rating gathered from 565 client reviews, the company has built a reputation for responding to emergencies at any hour across Eastern Massachusetts. Their service area encompasses North Andover and surrounding communities, providing both routine maintenance and urgent repairs for residential properties throughout the region.
The contractor holds Evergreen certification, qualifying them to handle efficiency-focused installations that may qualify homeowners for Mass Save rebates and financing programs. Their expertise spans traditional heating systems alongside modern heat pump technology, including ductless mini-split installations that provide year-round comfort without requiring extensive ductwork. The company also addresses indoor air quality through dedicated solutions and offers electrical panel upgrades to support newer HVAC equipment.
Homeowners who reviewed their experiences highlighted specific technicians who managed particular scenarios. A reviewer described Zach configuring smart thermostats and walking the homeowner through app setup after installing devices purchased through their Base+ plan. Another review noted Matt handling electrical work with thorough explanations of code requirements, while a team including Buck, Jared, Joe, and Matt installed mini-splits to replace units over twenty years old. A third reviewer mentioned Frank, Steven, and Isaiah explaining a new boiler system completely before completing the installation.
What Customers Say
Every reviewer awarded 5 stars, with technicians Zach, Matt, Buck, Jared, Joe, Frank, Steven, and Isaiah named across multiple positive experiences. Customers specifically praised same-day service availability after loan approval and detailed technical explanations during complex installations.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Plumbing Repair & Installation
Fixture repairs, water heater installation, tankless water heaters, and bath or kitchen fixture replacements.
Heating Repair & Maintenance
Furnace and boiler service, heating maintenance plans, and new heating system installations including heat pumps.
Air Conditioning Service
AC repair, central air installation, and maintenance contracts to extend equipment lifespan.
Ductless Mini-Split Systems
Ductless heating and cooling for homes without existing ductwork, including zone-controlled mini-split installations.
Electrical Services
Electrical repairs, panel upgrades, EV charger installation, and knob-and-tube safety replacements.
Drain Cleaning & Sewer Services
Drain cleaning, maintenance, trenchless pipe lining, and sewer repair with certification available.
Water Filtration
Whole-home water filtration systems to improve quality and address specific contaminants.