Doug Anderson Plumbing and Heating

Doug Anderson Plumbing and Heating serves North Billerica, Massachusetts, earning a 4.9-star rating from 251 reviews. The business operates as a plumbing and heating contractor providing round-the-clock service Monday through Friday, with Saturday and Sunday currently showing as closed. Customers in the greater Billerica area have access to same-day emergency calls and scheduled appointments for installations and repairs.

What distinguishes this contractor is the ability to manage entire installation projects independently, including permit acquisition, old equipment disposal, and final system verification. Multiple reviewers note that the team handles coordination with local permitting offices, removing that administrative burden from homeowners. The dispatch team maintains responsive scheduling, with one reviewer noting a same-day appointment was arranged within hours of the initial call.

Customer reviews highlight two technicians by name. Thomas Savage's review describes Josh replacing a hot water heater, noting the technician managed the entire job solo while maintaining a positive demeanor throughout. Evan Stamides' review names Charlie as the technician who provided options and a quote, then returned the following morning to install a replacement propane water heater. Both reviews emphasize the technicians' professionalism and the company's handling of disposal and permitting.