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Claim This BusinessJerry Daley & Sons Plumbing & Heating, Inc has served North Chelmsford, MA, and surrounding Middlesex County communities for decades, earning a perfect 5.0-star rating across 19 published reviews. The family-owned contractor handles both plumbing and HVAC projects for residential homeowners, blending generations of hands-on trade experience with a straightforward approach that reviewers consistently describe as honest and fair. Clients across Lowell, Chelmsford, and Tyngsborough have called on this team for everything from routine fixture repairs to full system installations, with service hours running 7 AM to 4 PM on weekdays.
The company distinguishes itself through same-day responsiveness and transparent pricing. Multiple reviewers report receiving quotes over the phone before work begins, with final invoices matching the quoted amount exactly. Lori F specifically noted over a decade of continued reliance on this team for both plumbing and HVAC needs, citing consistent quality and staff approachability. The absence of surprises in billing and the willingness to troubleshoot issues without upselling unnecessary work resonate throughout the review history, suggesting a business model built on repeat relationships rather than one-time transactions.
Reviewers repeatedly named technician Jim for his ability to navigate unexpected complications, including Ashley Sumlin, who described Jim adapting the installation plan when her kitchen sink, dishwasher, and refrigerator plumbing presented obstacles, yet still delivered in time for a holiday meal. Philip Leonard credited Jim with an honest camera inspection that found no hidden damage, then pivoting to resolve a slow faucet and minor leaks without padding the invoice. Jim Carr noted the crew arrived the same day to replace a burst water heater after receiving a phone quote, with the work described as quick, tidy, and priced as promised.
All 8 published reviews award 5 stars, with Jim singled out by name in six of them for professionalism, thoroughness, or diagnostic honesty. Three reviewers emphasize same-day response or quote-over-phone convenience, while two explicitly note billing matched initial estimates without surprises.
| Sunday | Closed |
| Monday | 7 AM–4 PM |
| Tuesday | 7 AM–4 PM |
| Wednesday | 7 AM–4 PM |
| ThursdayToday | 7 AM–4 PM |
| Friday | 7 AM–4 PM |
| Saturday | Closed |
Full replacement of residential water heaters, with same-day service available for burst or failed units. Includes upfront phone quoting.
Leak detection, pipe repairs, and faucet fixes for kitchens and bathrooms. Lauren Baldwin and Philip Leonard both required these services.
Installation and connection of kitchen sinks, dishwashers, and refrigerator water lines in new or remodeled homes.
Diagnosis and repair of bathroom leaks, running toilets, and slow fixtures. Cheryl Campbell needed a running toilet fixed within an hour.
Video camera scoping of drain lines to identify blockages or leaks before recommending repair work.
Heating and cooling system installation and ongoing maintenance for residential customers, as noted by long-term clients.