The Cleaning Authority - Norwell

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About The Cleaning Authority - Norwell
The Cleaning Authority - Norwell delivers professional house cleaning throughout South Shore Massachusetts, including Norwell, Hingham, Marshfield, Pembroke, Hanover, Abington, and surrounding communities. With a 4.9 average rating across 221 client reviews, the company has established itself as a trusted name for residential cleaning in the region. The business operates Monday through Friday from 7 AM to 10 PM and Saturday from 8 AM to 5 PM, providing flexible scheduling options for homeowners throughout the week. As a bonded and insured cleaning service, they employ fully trained team members who undergo background checks, ensuring for clients entering their homes.
What distinguishes The Cleaning Authority from typical cleaning services is their proprietary Detail-Clean Rotation System, which systematically addresses each room in your home on a rotating basis. This approach ensures that no area gets overlooked over time, from high-traffic zones like kitchens and entryways to often-neglected spaces like grout lines and baseboards. The company also offers green cleaning options using environmentally responsible products, appealing to homeowners concerned about chemical exposure. Their satisfaction guarantee means they will return to address any areas that do not meet expectations, providing accountability that many independent cleaners cannot match.
Customer reviews consistently highlight specific team members who deliver exceptional service. One homeowner noted that Raquel and Jay arrived to clean after her surgery and transformed the space, expressing gratitude for their careful attention. Another review described how Terra and Cheryl accommodated unpredictable schedules around a newborn, including thoughtful extra touches that reviewers specifically appreciated. Becca and Rachel have built ongoing relationships with repeat clients, while Delia and Emily earned praise for thoroughness during initial cleanings. These recurring team assignments allow homeowners to build familiarity and trust with the same cleaners over time.
What Customers Say
Every reviewer awarded 5 stars, with team members named across 18 individual mentions including Becca, Rachel, Raquel, Nicole, Delia, Emily, Gloria, Jaime, Terra, Cheryl, Jay, and Jens. Positive feedback consistently cites reliability, thoroughness, and accommodating schedules around family needs.
Working Hours
| SundayToday | Closed |
| Monday | 7 AM–10 PM |
| Tuesday | 7 AM–10 PM |
| Wednesday | 7 AM–10 PM |
| Thursday | 7 AM–10 PM |
| Friday | 7 AM–10 PM |
| Saturday | 8 AM–5 PM |
Services
Recurring House Cleaning
Scheduled weekly, bi-weekly, or monthly cleaning visits maintaining consistent cleanliness throughout your home.
One-Time Deep Cleaning
Comprehensive top-to-bottom cleaning for initial visits, move-ins, move-outs, or seasonal refreshes.
Apartment Cleaning
Tailored cleaning services for apartments of all sizes, including rental turnovers.
Move-In/Move-Out Cleaning
Detailed cleaning for properties changing occupancy, ensuring readiness for new residents.
Post-Remodeling Cleanup
Specialized cleaning removing construction dust and debris after renovation work.
Commercial and Office Cleaning
Professional cleaning services for businesses, offices, and commercial spaces.
Disinfection Services
Home disinfection using EPA-approved methods for sanitizing living spaces.
Specialty Item Cleaning
Individual services for appliances including oven cleaning and refrigerator cleaning.