Urban Heating & AC

Urban Heating & AC maintains a 4.9-star average across 154 client reviews, reflecting consistent performance in Plymouth and surrounding Massachusetts communities including Carver, where their physical office is located. The company specializes in heat pump technology alongside traditional heating and cooling systems, offering both residential installation and repair services. Their service menu covers air conditioning repair, replacement and new installation, furnace work, and comprehensive heat pump solutions including repair, replacement and seasonal tune-ups.

The contractor distinguishes itself through participation in Mass Save Programs, providing homeowners access to available rebates and incentives for energy-efficient upgrades. They offer flexible financing options to help manage upfront costs. Their online presence showcases Fujitsu as a primary heat pump product line, and they maintain dedicated pages for each major service category, allowing customers to request specific work rather than generic assistance.

Customer reviews highlight specific technicians handling varied situations. Ross appears across multiple testimonials, helping homeowners navigate heat pump purchasing decisions and explaining rebate processes. For one client facing a generator failure during severe weather, Brandon provided telephone guidance to restore operation. Kevin completed a multi-zone valve conversion that resolved long-standing intermittent performance issues, with the reviewer noting the workspace was left cleaner than found. Reviews describe same-day completion for mini-split installations and rapid turnaround from initial call to new system startup.