John Hoadley & Sons

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About John Hoadley & Sons
John Hoadley and Sons operates from 672 Union Street in Rockland, Massachusetts, as a plumbing and waterworks supplier serving the South Shore region. The business holds a 3.9-star rating compiled from 70 customer reviews, reflecting a mix of very satisfied clients and some who experienced challenges. Their service menu spans residential plumbing repairs, sump pump installations, and commercial waterworks equipment, with a retail counter offering pipes, fittings, and related supplies.
The company distinguishes itself through a diverse inventory of water and sewer system products that many area contractors do not stock. Their technicians combine hands-on field experience with ongoing education through certification workshops, positioning them for both routine service calls and specialized tasks like large-diameter pipe cutting, hydrant repair, and backflow preventer installation. They also handle commercial-scale work including chilled water line cutting and pressure testing of new main lines.
Customer feedback highlights specific technicians who have earned repeat business. A reviewer named Mike was praised for locating a boiler and installing it before cold weather arrived. Another reviewer described Michael sending a technician within an hour to diagnose a sump pump issue, resolving a minor air clog on the same day. However, not all experiences have been positive. One customer reported a $150 diagnostic fee followed by a $1000 installation charge for a pedestal sink replacement, and another mentioned workers leftmess requiring compensation.
What Customers Say
Three of five detailed reviews mention specific technicians by name, with Mike and Michael receiving praise for responsiveness and problem-solving. Negative reviews focus on pricing transparency and cleanup after work, while positive reviews cite reliability and product availability.
Working Hours
| SundayToday | Closed |
| Monday | 7 AM–6 PM |
| Tuesday | 7 AM–6 PM |
| Wednesday | 7 AM–6 PM |
| Thursday | 7 AM–6 PM |
| Friday | 7 AM–6 PM |
| Saturday | 7 AM–4 PM |
Services
Residential Plumbing Repairs
Fixes and maintenance for household fixtures including faucets, toilets, and water heaters.
Sump Pump Installation & Repair
Installation of new sump pumps and piping, plus troubleshooting and repair of existing units.
Waterworks & Sewer Supplies
Retail counter offering pipes, fittings, valves, and related products for contractors and homeowners.
Backflow Preventer Installation & Testing
Professional installation and testing of backflow prevention devices as required by plumbing codes.
Hydrant Installation & Repair
Installation and repair of fire hydrants and related water infrastructure components.
Large Diameter Pipe Cutting
Specialized cutting services for large-diameter hydraulic pipes and utility mains.
Pressure Testing & Disinfecting
Testing and disinfecting of new water mains before activation, ensuring code compliance.