Ecco Inc.

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Claim This BusinessAbout Ecco Inc.
Ecco Inc. operates as an HVAC contractor serving South Easton and neighboring communities in Massachusetts. The business maintains a 4.0-star rating drawn from 23 customer reviews, reflecting consistent service delivery across heating, cooling, and indoor air quality solutions. Operating hours span 24/7 for Monday through Thursday, with Saturday service from 6 AM to 10 PM and Sunday hours from 6 AM to 5 PM, allowing flexibility for emergency calls throughout the week. The contractor offers both residential and commercial HVAC services, addressing the needs of homeowners and businesses seeking reliable climate control systems.
The company distinguishes itself through specialized expertise in ductless mini-split systems and indoor air quality solutions. Technicians work with advanced ductless technology designed to deliver consistent heating and cooling comfort while maintaining energy efficiency. Service agreements provide customers with scheduled maintenance options aimed at preserving system efficiency and potentially reducing monthly utility costs. The business also maintains capabilities in commercial HVAC installation and servicing, positioning Ecco Inc. as a versatile option for diverse property types.
Customer reviews highlight specific service scenarios that demonstrate the contractor's approach. Abby Hess describes receiving same-day service on Valentine's Day evening when heating failed, with the team choosing to repair existing equipment rather than recommend unnecessary replacement. Reviewer Steve is specifically mentioned for residential PTAC unit work, demonstrating clear communication and diagnostic skill. Another reviewer, Evan Sohn, documented a Fujitsu mini-split repair that required next-day diagnosis, part ordering from Canada, and completion within a week. These detailed accounts illustrate the contractor's commitment to transparent service and follow-through.
What Customers Say
Twenty-three reviews yield a 4.0 average rating, with five-star feedback dominating and praising same-day emergency response, honest equipment assessments, and effective communication. A single one-star review cites a $150 trip fee and communication breakdown that did not result in resolution. Positive reviewers specifically name technician Steve and highlight the company's willingness to repair rather than replace aging equipment.
Working Hours
| Sunday | 6 AM–5 PM |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| FridayToday | Open 24 hours |
| Saturday | 6 AM–10 PM |
Services
HVAC Repair & Maintenance
Diagnostic services and tune-ups covering heating and cooling systems, with preventive maintenance agreements available.
Ductless Mini-Split Installation
Advanced ductless technology delivering consistent heating and cooling comfort with energy-efficient operation.
New Installation & Replacement
Full system installation and upgrade services for both new construction and replacing aging equipment.
Indoor Air Quality Solutions
Specialized indoor air quality services and duct sealing to improve home air circulation and purity.
Thermostats & Zoning
Thermostat installation and zoning systems enabling customized temperature control across different home areas.
Commercial HVAC Services
Installation and servicing for all types of commercial HVAC equipment across various business properties.
Service Agreements
Scheduled maintenance contracts designed to keep systems running efficiently and reduce ongoing utility costs.