Ferris Heating & Air
Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessAbout Ferris Heating & Air
Ferris Heating & Air operates as a dedicated HVAC contractor serving Swampscott and surrounding Massachusetts communities. The business maintains a perfect 5.0-star rating derived from 27 customer reviews, demonstrating consistent service quality. Their team of NATE-certified technicians provides both scheduled maintenance and around-the-clock emergency response capabilities, handling heating repairs, air conditioning tune-ups, and indoor air quality installations for residential properties throughout the region.
Several distinguishing elements set Ferris Heating & Air apart from typical-area contractors. They guarantee technician arrival within one hour for emergency calls, regardless of time or day. Their membership program structure offers three distinct tiers providing annual tune-ups, priority scheduling, parts discounts, and complimentary indoor air quality upgrades. The company specializes in UV-C air purification technology alongside traditional heating and cooling services, addressing a growing concern for homeowners seeking improved indoor air quality.
Customer reviews illuminate specific service scenarios demonstrating their capabilities. One reviewer recounted how technician Loai arrived by morning after a midnight call regarding an electrical fire, additionally identifying a leaking water heater that could have caused extensive damage. Another described technician Jordan thoroughly explaining replacement options to a homeowner, while installation specialists Bob, Jason, and Fred completed a new system setup efficiently. A third review detailed technician Taylor providing detailed diagnostic explanations comparing repair versus replacement scenarios.
What Customers Say
Emergency response time appears prominently across feedback, with multiple reviewers recounting same-day or overnight arrivals during critical failures. Technicians Jordan, Loai, and Taylor receive specific praise for explanatory communication, while installation teams earn recognition for efficiency and leaving worksites clean. Reviews consistently emphasize the company's willingness to identify and address secondary issues discovered during service calls.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| FridayToday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Emergency HVAC Repair
Rapid-response repairs for heating and cooling system failures, with NATE-certified technicians arriving within one hour, any time of day.
Preventative Maintenance
Bi-annual tune-ups including coil cleaning, filter inspection, and safety testing to extend equipment lifespan and prevent seasonal breakdowns.
Heating Installation & Replacement
New furnace and heating system installations performed by certified technicians with post-installation cleanup and system orientation.
Air Conditioning Service
AC diagnostics, tune-ups, and repairs addressing unusual noises, uneven cooling, and efficiency loss during summer months.
Indoor Air Quality Systems
UV-C air purifiers, high-efficiency filtration, and whole-home dehumidifier installation to reduce allergens and excess moisture.
Membership Plans
Three-tiered service plans offering scheduled maintenance, priority scheduling, parts discounts, and IAQ upgrades.