Tom Andella Plumbing

Tom Andella Plumbing serves residential clients in Tewksbury, Massachusetts with a perfect 5.0-star rating across six verified customer reviews. The business operates Monday through Friday from 3 PM to 10 PM, providing afternoon and evening appointments that accommodate working homeowners. Andrew Mellen noted in his review that the same person who answers the phone also performs the work and responds to emails, giving customers a direct line to the technician without navigating through dispatchers or office staff.

Reviewers consistently mention competitive quoting and reasonable pricing for plumbing work. William Remillong described a tankless on-demand water heater installation as a neat, excellent job completed at a reasonable price, while John Ronayne highlighted that each of his three plumbing jobs was done professionally at reasonable cost. The combination of transparent pricing and hands-on service from a single experienced technician appears to be a distinguishing characteristic of this operation.

Customer scenarios from the reviews reveal specific service strengths. Charlotte Moore noted that Tom answered her call after normal business hours and arrived promptly, under the estimated time, describing the experience as pleasant, professional, and quick. William Remillong specifically mentioned the timely removal of a leaking water heater and thorough cleanup afterward, while Andrew Mellen appreciated having every question answered during his water heater installation project.