P. R. Douglas Co., Inc

P. R. Douglas Co., Inc operates from Waltham, Massachusetts, delivering heating, cooling, and plumbing services to residential clients across the Greater Boston metro area. With a 4.8-star rating derived from twelve client reviews, this contractor has earned a reputation for dependable work and transparent business practices. The company maintains standard weekday hours from eight to four-thirty, with Saturday availability extending until half-past noon for clients requiring weekend appointments.

Clients consistently praise the company's straightforward approach to pricing and communication. Reviewers describe rates as reasonable and fair, noting that technicians take time to explain options without applying pressure. The crew performs thorough clean-up following completed work, leaving residences in tidy condition after installations and repairs.

Technicians named in reviews include Scott, Paul, and Ed, each receiving commendation for specific customer interactions. One reviewer recounts calling for service during a consecutive year and receiving same-day house calls within an hour of contact, describing the staff as friendly, patient, and methodical in their work. Another reviewer notes that the team identified a recurring issue affecting the client's in-laws that a prior HVAC company had overlooked, resolving the problem completely.