Taylor & Murphy Inc.

Taylor & Murphy Energy operates in Waltham, Massachusetts as a heating and cooling contractor serving the greater metro west region. With 46 customer reviews contributing to a 3.3-star rating, the company provides residential and commercial HVAC services alongside fuel delivery. The business maintains standard weekday hours from 7:30 AM to 5 PM with Saturday availability extending to 6 PM, and advertises around-the-clock emergency service for heating system failures. Customers in Waltham and surrounding communities can reach the office directly at (781) 893-3544 to request heating equipmentinstallation, air conditioning service, or fuel delivery scheduling.

What distinguishes Taylor & Murphy from neighboring contractors is their diversified fuel offerings and service plan structure. The company delivers Bioheat, a renewable Blends of biodiesel and heating oil, along with conventional heating oil for customers who prefer traditional fuel. Their 24-hour emergency response means a technician arrives same-day when a heating system fails during frigid winter conditions. Service plans cover annual maintenance, equipment tune-ups, and priority scheduling for subscribers. Additionally, the business provides on-road and off-road diesel delivery, commercial heating equipment installation, and oil tank protection programs for underground storage tanks.

Customer experiences shared in reviews reveal both positive service outcomes and notable concerns. One homeowner described a heat pump installation completed by a large crew within a single morning, with the system performing reliably through subzero temperatures the following winter. Another reviewer recounted assistance from a team member who answered extensive questions about heating options for a new home purchase. However, a recent review cited an unsatisfactory interaction regarding billing inquiries, with the customer describing the communication as dismissive. These contrasting experiences suggest varying service quality depending on the specific technician and nature of the request, highlighting the importance of clear communication when scheduling service.