Windsor Village at Waltham Apartments

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About Windsor Village at Waltham Apartments
Windsor Village at Waltham is a residential apartment complex in Waltham, Massachusetts, managed by Windsor Communities. The property holds a rating of 4.1 stars based on 529 reviews, placing it among the mid-tier apartment options in the Boston metro area. The complex serves renters in Waltham and surrounding communities including Newton, Lexington, and Burlington. Office hours run Monday through Friday from 9 AM to 6 PM, with Saturday hours from 10 AM to 5 PM, providing weekday-focused accessibility for prospective residents seeking tours or lease information.
The property offers standard apartment living amenities through its resident portal system, which handles maintenance requests, rent payments, and community communications. Prospective tenants can schedule property tours directly through the website and access a gallery of available units. The complex maintains an FAQ section addressing common rental questions, and the management company provides resources for current residents including guidance on lease terms and community policies.
Multiple reviews highlight maintenance technician Jonatas as a standout team member who resolved appliance issues including washing machine repairs with attention to detail and professionalism. One reviewer described successful resolution of multiple apartment issues, noting the technician's responsiveness and thorough workmanship. However, other reviews raise concerns about response times for maintenance requests, particularly during weekends and Fridays, suggesting potential gaps in after-hours support.
What Customers Say
Positive reviews praise maintenance technician Jonatas for appliance repairs and professional service, while negative reviews cite parking fee disputes, inconsistent snow removal, and delayed maintenance responses, particularly on weekends.
Working Hours
| SundayToday | Closed |
| Monday | 9 AM–6 PM |
| Tuesday | 9 AM–6 PM |
| Wednesday | 9 AM–6 PM |
| Thursday | 9 AM–6 PM |
| Friday | 9 AM–6 PM |
| Saturday | 10 AM–5 PM |
Services
Apartment Leasing
Lease term negotiations, application processing, and move-in coordination for available units.
Maintenance Requests
Repair services for appliances, plumbing issues, and general apartment maintenance submitted via resident portal.
Property Tours
Guided walkthroughs of available units and common areas scheduled during business hours.
Rent Collection
Monthly rent payments processed through the online resident portal system.
Parking Management
Assigned parking spaces with fee structures for additional vehicles, though enforcement appears inconsistent.
Community Resources
Access to renter resources, FAQ documentation, and lease information for current residents.