Home Services at The Home Depot

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About Home Services at The Home Depot
Home Services at The Home Depot operates as a general contractor serving West Roxbury, Massachusetts and surrounding communities. With a rating of 4.2 stars gathered from 13 customer reviews, this contractor offers residential services through The Home Depot's service network. The business maintains extended operating hours seven days a week, opening as early as 6 AM on weekdays and closing at 10 PM Monday through Saturday, with reduced hours on Sunday from 8 AM to 8 PM. Homeowners in the West Roxbury area can reach this contractor directly at (844) 476-2140 to inquire about available services.
Because this contractor operates through The Home Depot's service network, the business has access to a broad range of home improvement resources and supplier relationships. The contractor offers services spanning multiple home systems, including heating and cooling maintenance, water heater installation, and general exterior improvements. Customer reviews indicate the company handles both routine maintenance tasks like seasonal AC tune-ups and more substantial installation projects. The service model allows coordination between customers, in-store representatives, and field technicians for scheduling and problem resolution.
Customer reviews highlight specific positive experiences with this contractor. One reviewer working with Dustin from ARS described thorough, knowledgeable service during an AC tune-up, noting the technician's efficiency and reasonable pricing. Another reviewer praised the installation team for arriving promptly and leaving the work area clean after a project completion. A third reviewer's experience with Damien Gray demonstrates the contractor's willingness to assist customers in resolving supply chain or product disputes, even when the issue originated outside the contractor's direct control. Negative feedback focuses on pricing transparency and diagnostic disagreements, with one reviewer feeling pressured toward unnecessary system replacement after receiving a second opinion that the system functioned properly.
What Customers Say
Four of seven detailed reviews cite specific positive experiences, with three mentioning efficient technicians and one praising cleanup practices. Negative reviews center on pricing disputes: one reviewer reported a $400 cost increase after the initial quote, while another felt pressured toward unnecessary system replacement. Positive reviewers highlight competence and responsiveness; negative reviewers question diagnostic conclusions.
Working Hours
| SundayToday | 8 AM–8 PM |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| Thursday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 6 AM–10 PM |
Services
AC Repair & Maintenance
Seasonal tune-ups, unit diagnostics, and preparation services for summer cooling needs.
Furnace Tuneup & Heating Maintenance
Annual heating system maintenance, though documentation for warranty claims may require follow-up.
Water Heater Installation
Water heater replacement and installation services, with noted pricing variability.
Storm Door Installation
Exterior door installation including storm doors and related hardware.
General HVAC Inspection
System assessment services, though diagnostic conclusions have received mixed customer feedback.