What should I do if my AC stops working during a Cape Cod heat wave?

Call for same-day service; the contractor operates 24/7 including weekends to handle climate emergencies.

Can this contractor install a tankless water heater in my West Yarmouth home?

Yes, recent reviews confirm tankless hot water heater installations were completed professionally.

What mini split brands has this contractor installed locally?

A reviewer mentioned mini split system installation, though specific brand names were not documented.

Should I request a post-installation inspection before paying?

Yes, one reviewer discovered significant issues only after accessing their attic and ductwork.

How do I verify the contractor is licensed in Massachusetts?

Request the license number directly and confirm with the Massachusetts Board of Building Regulations and Standards.

GEM Plumbing & Heating

HVAC contractor

4.6(509 reviews)

222 Mid-Tech Dr, West Yarmouth, MA 02673

(401) 859-4876

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About GEM Plumbing & Heating

GEM Plumbing & Heating maintains a strong 4.6-star rating across 509 customer reviews in West Yarmouth, Massachusetts. This contractor operates around the clock, providing emergency HVAC and plumbing services to Cape Cod residents. The business appears to serve the broader Barnstable County area, including nearby communities where homeowners have left detailed accounts of their service experiences.

The positive review from Peter Fernandes highlights the contractor's work with mini split systems and tankless water heaters, noting professional installation and responsive communication throughout the project. Website text was not accessible at the time of review, limiting visibility into specific brand partnerships, certification details, or warranty offerings the business may provide.

Customer feedback reveals a stark contrast in service experiences. While one reviewer describes a seamless installation of heating and cooling equipment, another detailed numerous code violations and installation deficiencies spanning multiple return visits. The disparity in customer accounts suggests variable execution quality depending on the specific technicians assigned to each project.

What Customers Say

The contractor's 509 reviews average 4.6 stars, with positive feedback emphasizing professional mini split installations and communication, while a critical review documents multiple code violations and repeated repair visits.

4.6 · 509 reviews

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