Theide Plumbing Heating & Hvac

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Claim This BusinessAbout Theide Plumbing Heating & Hvac
Theide Plumbing Heating & Hvac operates as a plumbing contractor serving Westford, Massachusetts, and surrounding communities within Middlesex County. The business maintains around-the-clock availability seven days per week, including holidays, which distinguishes its service model from contractors with standard weekday schedules. Consumer feedback collected across 34 verified client reviews yields a composite rating of 3.8 stars, indicating mixed but generally acceptable performance. Customers report varying experiences depending on the specific service rendered, with some praising communication and timeliness while others raise concerns about repair longevity and diagnostic approach.
Website data for this contractor was unavailable at the time of review, limiting visibility into brand partnerships, manufacturer certifications, or specialized service offerings beyond core plumbing and heating repairs. The business name indicates combined expertise in plumbing, heating, and cooling systems, suggesting capacity for multi-system diagnostics and coordinated equipment installations. Client feedback mentioning water heater and mini-split system work confirms capability in both traditional plumbing and newer HVAC technologies.
Customer narratives from reviewer accounts reveal specific service scenarios worth noting. James Furlong described a positive mini-split installation experience involving technicians who completed the work efficiently and communicated clearly throughout the process. A separate client story documented repeat service calls for pipe leak repairs, with the first repair requiring return attention within the same year, a scenario highlighting the importance of upfront discussion about repair scope and material replacement when addressing aging infrastructure.
What Customers Say
Three of five detailed reviews award five stars, with clients praising specific technicians and timely arrivals. Two one-star reviews both cite incomplete repairs as the primary concern, one mentioned a pipe section repaired twice within a year. Positive reviewers highlight furnace, AC, and water heater replacements; negative reviewers focus on repair longevity rather than pricing or responsiveness.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| SaturdayToday | Open 24 hours |
Services
Plumbing Repairs & Maintenance
Diagnostic and repair services for leaks, pipe sections, water heaters, and fixtures.
Furnace Installation
Complete furnace system installation for residential homes, including new unit setup.
Air Conditioning Installation
Central AC unit installation paired with furnace upgrades for whole-home cooling.
Mini-Split Systems
Ductless mini-split installation ideal for apartments, additions, or zone-controlled cooling.
Water Heater Services
Replacement and warranty coverage work for standard and tankless water heater systems.