Sears Heating and Air Conditioning

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About Sears Heating and Air Conditioning
Sears Heating and Air Conditioning serves Westwood, Massachusetts as an air conditioning contractor with a 2.7-star average rating drawn from 12 customer reviews. This national brand operates extended hours seven days a week, opening at 9 AM and closing at 10 PM, providing flexibility for homeowners managing busy schedules. The contractor works directly with customers throughout the Westwood area and maintains availability for both consultation and installation appointments.
As a Sears-branded operation, this contractor leverages the recognition and infrastructure of a nationally known home services network. Customer feedback highlights that installations are handled by local contracted teams, and some technicians bring extensive field experience exceeding three decades. The sales and scheduling coordination operates through corporate channels, while actual installation and repair work is performed by third-party affiliates within the region.
Customer experiences reveal nuanced service quality. Robert Clarke described a technician with more than 35 years of hands-on experience who demonstrated patience and meticulous attention during a full system installation, completing work to the homeowner's expectations. However, Dan LaCivita documented an instance where electrical preparation fell short, requiring two additional service visits to achieve functional heating and cooling, with the thermostat fan-only mode remaining unresolved. These contrasting experiences suggest value for homeowners seeking to confirm specific scope and timeline details before commitment.
What Customers Say
Three featured reviews show polarized outcomes: 5-star feedback praises an experienced technician and transparent pricing, while 3-star and 1-star accounts cite execution gaps requiring multiple return visits and unrelated product ordering frustrations. Neither negative review addresses HVAC performance once fully completed.
Working Hours
| SundayToday | 9 AM–10 PM |
| Monday | 9 AM–10 PM |
| Tuesday | 9 AM–10 PM |
| Wednesday | 9 AM–10 PM |
| Thursday | 9 AM–10 PM |
| Friday | 9 AM–10 PM |
| Saturday | 9 AM–10 PM |
Services
AC System Installation
Full
Heating System Services
,
Preventive Maintenance
,
Thermostat Setup
,
Emergency Repair
,