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About Crombie Plumbing & Heating
Crombie Plumbing & Heating operates as a plumbing specialist serving Winthrop, Massachusetts, and surrounding communities. With a 4.5-star rating derived from eight client reviews, the company has established a solid reputation for responsive service in the Greater Boston metro area. The business handles standard residential plumbing needs including leak detection, pipe repair, fixture installation, and drainage clearing. Customers in Winthrop and neighboring municipalities can reach the team at (617) 846-8668 for both scheduled appointments and urgent situations requiring immediate attention.
What distinguishes Crombie Plumbing from many competitors is their commitment to rapid emergency response. Multiple reviewers specifically mentioned same-day or within-20-minutes arrival times for urgent calls, which proves particularly valuable during New England winters when pipe failures can cause rapid property damage. The company maintains straightforward pricing practices, with reviewers noting that while emergency service carries premium rates, the invoices reflect actual time spent rather than inflated estimates. This transparency in billing, combined with thorough cleanup that leaves the property undisturbed after repairs, earns commendation from customers who have experienced less careful contractors elsewhere.
Customer experiences reveal a service team capable of handling pressure. During a severe winter storm that produced dangerous whiteout conditions, one reviewer described a crew arriving quickly despite hazardous roads to repair burst pipes at a commercial property, completing the work efficiently and restoring operations. Another reviewer highlighted technician Shawn resolving a forced hot water radiator issue within twenty minutes. A third account credited Steve with completing a same-day job after a simple phone call. These scenarios demonstrate the company's willingness to respond to homeowner emergencies without unnecessary delay.
What Customers Say
Six of eight reviewers awarded five stars, with emergency response speed cited repeatedly. Three reviewers specifically named individual technicians describing their problem-solving approach. The single one-star review focused exclusively on pricing perception for a minor repair, while positive reviews emphasized fair pricing relative to the service provided.
Services
Emergency Pipe Repair
Rapid response for burst, leaking, or frozen pipes causing immediate property damage.
Leak Detection & Fixing
Identification and repair of hidden leaks in walls, floors, or underground lines.
Boiler Installation
Professional new boiler installation with meticulous attention to setup and testing.
Radiator System Service
Repair and maintenance of forced hot water radiators and heating systems.
Fixture Installation
Installation of faucets, showerheads, toilets, and other bathroom or kitchen fixtures.
Drain Cleaning
Clearing of clogged drains using appropriate tools and techniques for lasting results.
General Plumbing Maintenance
Scheduled preventative maintenance and inspections to prevent emergency failures.