Staton Heating, Cooling & Plumbing

Staton Heating, Cooling & Plumbing delivers round-the-clock plumbing solutions throughout Annapolis and the surrounding Anne Arundel County region, maintaining a 4.9-star average across 3,290 customer reviews. The company operates on a true 24/7 basis, meaning every day of the week including holidays brings emergency availability for burst pipes, flooding basements, and sudden water heater failures. Homeowners in Annapolis, Severna Park, Arnold, and Crofton have relied on this team when plumbing emergencies strike outside normal business hours.

What distinguishes Staton from other area plumbers is their documented ability to diagnose and resolve complex leaks rapidly. Multiple reviewers describe technicians arriving and immediately assessing situations, with one customer noting a basement leak was traced and addressed within 30 minutes of arrival. Their approach emphasizes transparent explanation of problems and processes, with technicians showing homeowners exactly what work was performed.

Names appearing across reviews include Josh, who handled a ruptured outdoor faucet causing interior water damage, and Sam, who corrected a misaligned pipe using proper techniques. One reviewer detailed the before-and-after results with photographs. A negative review from February 2026 describes a customer feeling overcharged for pipe replacement and questioning the diagnosis provided. That single critical perspective represents a small fraction against predominantly positive feedback mentioning skilled technicians who worked efficiently and cleaned up afterward.