Michael & Son Services

Michael & Son Services operates as a multi-trade contractor based in Baltimore, Maryland, with locations spanning eleven metropolitan areas across the Mid-Atlantic and Southeast regions including Richmond and Alexandria in Virginia, Charlotte and Raleigh in North Carolina, and Frederick and Hyattsville in Maryland. The company maintains an exceptional 4.7-star average drawn from 8,426 customer reviews, positioning it among the most-reviewed heating contractors in the region. Its service portfolio extends beyond heating to include cooling systems, plumbing, electrical work, and restoration services with NATE-certified technicians available around the clock every day of the week.

The company distinguishes itself through several specific capabilities found on its website. It installs Carrier systems for cooling replacements and offers 0% financing for 18 months on approved equipment purchases. For heating, the team handles both heat pump and furnace installations with certified technicians trained to manufacturer specifications. The restoration division operates on a 24/7 emergency basis for water damage and mold remediation, a critical offering given Baltimore's humid climate and flood-prone basement situations.

Customer reviews reveal specific technician interactions worth noting. Reviewer Michael Hastings described working with Jesse James on a water heater replacement, noting the technician explained repair options in detail and provided 0% financing before completing a same-day Saturday installation that took approximately three hours. Patricia Reno's review detailed a complex gas line replacement performed by Mike Coleman during the week before Christmas, with the technician working through Saturday to restore gas service before the holiday. Another reviewer, Robert L. Rhodes, referenced John Willis and the restoration team's communication throughout a plumbing repair process.