MELROY Plumbing & Heating Inc

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About MELROY Plumbing & Heating Inc
MELROY Plumbing & Heating Inc operates as a licensed plumber in Catonsville, Maryland, maintaining a physical presence at 6537 Baltimore National Pike in the 21228 zip code. The contractor currently holds a 2.5-star rating derived from 13 customer reviews, reflecting a mixed reputation among past clients. Service coverage extends across Anne Arundel, Baltimore, Carroll, and Howard counties, inclusive of Baltimore City, enabling the company to address plumbing and heating needs throughout a multi-county service territory. Operating hours run Monday through Friday from 7 AM to 4 PM, with Saturday and Sunday marked as closed.
This contractor distinguishes itself through specialized expertise in tankless water heater installation and service, with all technicians holding certifications in that specific discipline. The company additionally maintains licensure for hearth product installation, encompassing gas appliances, natural and propane gas lines, and chimney work. Commercial clients benefit from a team carrying professional liability insurance, providing an added layer of protection for larger-scale projects. The business offers a showroom where homeowners can examine hearth products firsthand before committing to a purchase or installation.
Customer experiences reveal notable variance in service quality. Lisa Hoffmeyer described a technician named Mark arriving within 15 minutes on a Saturday evening to address a sump pump failure, completing the repair at what she characterized as a surprisingly fair price. Her review also detailed a separate plumbing repair for a friend that other contractors had quoted at $6,000, which Mark resolved for $250. Conversely, negative reviews from Mason Arthur, Meagan Delawder, and Matthew Bloedorn describe concerning experiences including unexpected diagnostic fees, unresponsive communication, and recurring system failures following repairs. These conflicting accounts suggest that outcome quality may depend significantly on the specific technician assigned and the nature of the repair needed.
What Customers Say
4 of 13 reviewers specifically mention pricing concerns, while 3 positive reviews cite technician skill and fair billing. The contrast centers on whether customers felt informed of costs upfront versus discovering fees after service completion.
Working Hours
| SundayToday | Closed |
| Monday | 7 AM–4 PM |
| Tuesday | 7 AM–4 PM |
| Wednesday | 7 AM–4 PM |
| Thursday | 7 AM–4 PM |
| Friday | 7 AM–4 PM |
| Saturday | Closed |
Services
Residential Plumbing Repair
General plumbing diagnostics and repair for homes, including leak detection, fixture work, and pipe maintenance.
Tankless Water Heater Installation
Full installation and service for tankless units, with certified technicians per website specifications.
Commercial Plumbing Systems
Design, coordination, and build services for commercial plumbing, gas fitting, and HVAC process needs.
Hearth Product Installation
Installation of gas appliances, hearth products, natural and propane gas lines, and chimneys with full licensure.
AC and Cooling System Repair
Residential air conditioning repair and coolant services, though recent reviews indicate mixed outcomes.
Sump Pump Service
Emergency sump pump repair and replacement, with documented same-day response in at least one instance.