Family First Appliance Repair

Is this your business?
Manage your details and start getting customer inquiries. Takes about a minute by phone.
Claim Your Free PageClaiming is free. Featured placement is optional, $99/mo.
About Family First Appliance Repair
Family First Appliance Repair operates in Centreville, Maryland, providing appliance repair services to local residents. The business maintains regular hours Monday through Friday from 8 AM to 5 PM and can be reached at (410) 758-8555. According to 137 customer reviews, the company holds a 2.2-star average rating, indicating significant room for improvement in customer satisfaction.
The company appears to handle GE appliances based on reviewer experiences, though no formal brand partnership or specialty guarantee is advertised on their available channels. Without a website or published service guarantees, prospective customers should clarify warranty coverage and estimated repair timelines before agreeing to service.
Reviewer Gina Gummer described a Sunday visit from technician Maeson to address a dripping washer. The repair involved replacing a part covered under warranty, though the customer reported the technician did not run a test after completing the work, resulting in continued malfunction. Another reviewer, Shiva Santosh, recounted a dishwasher heating element issue where technicians initially misdiagnosed the problem before eventually identifying the faulty component. Both reviewers noted extended wait times for parts and challenges with follow-up communication.
What Customers Say
Both reviewers gave 1-star ratings, citing extended delays in warranty repairs and communication failures. One reviewer noted a technician named Maeson performed a Sunday repair but did not verify the fix afterward, while another described difficulty reaching the company for follow-up on a backordered heating element.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
Washer Repair
Diagnostic and repair services for washing machines, including part replacement under warranty coverage.
Dishwasher Repair
Repair services for dishwashers, addressing heating elements and sanitization issues.
GE Appliance Service
Service for GE-brand appliances, working with manufacturer warranty claims.
Part Replacement
Ordering and installing replacement parts for major appliance brands.
In-Home Appointments
Technician visits to customer residences during scheduled business hours.