Hidden Waters Rehabilitation and Wellness Center

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About Hidden Waters Rehabilitation and Wellness Center
Hidden Waters Rehabilitation and Wellness Center operates as a 24-hour nursing care facility in Clinton, Maryland, serving the broader Prince George's County area. The center maintains a 3.1-star rating accumulated across 196 reviews, reflecting a diverse range of family experiences with their loved ones' care. Operating around the clock seven days a week, the facility accommodates both short-term rehabilitation patients and long-term residents requiring continuous skilled nursing attention.
Recent renovations have transformed the Clinton location, with multiple reviewers noting improvements to the building's appearance, lobby spaces, and overall environment. The facility emphasizes ongoing education for staff members and prioritizes customer service practices that place resident and family satisfaction at the forefront of care delivery. A dedicated therapy team works alongside clinical staff to support patient recovery and mobility goals.
Family members have shared varied experiences regarding the care provided. One visitor described their sibling as happy and well-cared for, noting clean facilities and attentive reception staff. Another family member detailed a concerning delay in pain management response, highlighting areas where communication between patients and nursing staff could improve. Reviewers have specifically mentioned team members including Ms. Juanita, Syi, and the executive director Rachel, describing them as supportive and responsive to family concerns.
What Customers Say
Seven of eight reviewers award 4 or 5 stars, praising staff helpfulness, recent renovations, and improved leadership. The single 1-star review cites delays in pain management response and communication issues during a difficult care period.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
24-Hour Skilled Nursing Care
Continuous nursing coverage for residents requiring ongoing medical attention and monitoring throughout day and night.
Short-Term Rehabilitation
Therapy services supporting recovery for patients transitioning from hospital stay back to independent living.
Long-Term Residential Care
Ongoing placement for individuals requiring sustained assistance with daily living activities and medical needs.
Therapy Services
Dedicated therapy team providing physical, occupational, and speech rehabilitation services as ordered by physicians.
Clinical Care Management
Coordinated care planning involving clinical staff, therapy team, and family communication about patient progress.