Walton & Company
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Claim This BusinessAbout Walton & Company
Walton & Company operates as a mechanical contractor serving Cockeysville, Maryland, and surrounding communities. The business maintains 24-hour availability across all seven days of the week, providing service access for homeowners facing urgent heating and cooling needs. Current client feedback reflects significant discontent, with two recorded reviews yielding a one-star rating that raises concerns about service consistency and communication practices.
The company website remains inaccessible, limiting transparency regarding specific service offerings, brand partnerships, equipment warranties, or specialized capabilities. Without published documentation of manufacturer affiliations, certification credentials, or detailed scope of work, prospective clients face challenges assessing the breadth of technical expertise available for residential heating and cooling projects.
Customer accounts document installation delays extending beyond one month, system controls functioning improperly, and difficulties reaching responsive communication channels. One reviewer reports waiting three weeks to resolve a non-operational fan control issue following equipment installation, describing the experience as involving deceptive practices regarding component availability and extended troubleshooting timelines.
What Customers Say
Both documented reviews assign one star, citing installation failures spanning multiple weeks, unresponsive problem resolution, and questionable communication about part availability. Positive sentiment does not emerge in either account, with customers describing experiences involving delayed procurement, defective equipment, and extended operational disruptions post-installation.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| WednesdayToday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
System Installation
Installation services for heating and cooling equipment, though documented outcomes reflect significant customer dissatisfaction.
Equipment Repairs
Repair services addressing system malfunctions post-installation, with one reviewer reporting three-week diagnostic resolution timeline.
24-Hour Emergency Service
Around-the-clock availability for urgent residential heating and cooling needs across all seven days.
Parts procurement
Equipment and component procurement services, though one customer raised concerns about transparency regarding availability timelines.
Fan and Control Diagnostics
Diagnostic assessment of operational controls and airflow systems, with customer reviews noting functionality problems requiring repeated service visits.