Somerset Heating & Air

Somerset Heating & Air provides heating and cooling services throughout Crisfield and the surrounding Eastern Shore communities of Somerset County. The contractor holds a 4.1-star average rating derived from 19 customer reviews, offering around-the-clock availability seven days each week. Residents of Princess Anne, Deal Island, and Wenona can access same-day service for heating emergencies and routine maintenance throughout the region.

The positive reviews consistently commend the technical team's competence. Cara Lee noted that John arrived with the necessary part already on his service vehicle. Another reviewer, Dianna Howard, described receiving free phone guidance to resolve her system transition from cooling to heating mode. R & S Schneider highlighted the company's responsive after-hours and weekend support as superior to other regional providers. These accounts reflect a service-first approach that distinguishes the contractor from competitors in the area.

The three lowest ratings stem entirely from administrative shortcomings rather than technical work quality. One reviewer documented four days without a returned telephone message. Another described two consecutive scheduled appointments where no technician appeared. These reviews acknowledge the installers and technicians performed competently, focusing criticism on office staff responsiveness and scheduling reliability.