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About Tom's General Service Inc
Tom's General Service Inc operates in Easton, Maryland, delivering electrical and related home services with a current rating of 4.3 stars drawn from 11 verified customer reviews. The company maintains standard weekday operating hours from 8 AM to 4 PM, Monday through Friday, providing service to residential clients throughout the Eastern Shore region. While the BUSINESS DATA block lists the firm under the Electrician category, reviewer accounts indicate the team also handles heating system repairs and hot water unit service calls.
What distinguishes this contractor from others in the market is their demonstrated responsiveness to urgent situations. Reviewers consistently highlight same-day service availability, with multiple accounts noting that the team arrived on Saturdays and resolved critical heating failures within hours of the initial call. The positive feedback emphasizes speed, reliability, and practical solutions rather than proprietary brands or special certifications.
What Customers Say
6 of 8 reviewers awarded 5 stars, citing rapid same-day arrivals, Saturdayavailability, and professional technician interactions. Both 1-star reviews describe serious concerns, with one noting safety issues arising from a prior renovation job and another describing a rude telephone encounter.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–4 PM |
| Tuesday | 8 AM–4 PM |
| Wednesday | 8 AM–4 PM |
| Thursday | 8 AM–4 PM |
| Friday | 8 AM–4 PM |
| Saturday | Closed |
Services
Electrical Repairs
Wiring repairs, overhead light installation, panel upgrades, and code compliance corrections for residential properties.
Furnace Repair & Maintenance
Diagnosis and repair of residential heating systems including forced-air furnaces and combination units.
Hot Water System Service
Repair and maintenance of domestic hot water heaters, including integrated furnace and water heating systems.
Emergency Same-Day Service
Urgent repairs outside normal business hours, including Saturdaycallouts for heating failures and other critical issues.
Renovation Electrical Work
New construction and renovation electrical installations for residential additions and remodels.