Renaissance Hills at Ellicott City

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About Renaissance Hills at Ellicott City
Renaissance Hills at Ellicott City is an apartment community in Ellicott City, Maryland with a 4.5-star rating from 1,036 resident reviews. The property offers one- and two-bedroom residences across multiple floor plans, with amenities including a fitness center, pool, and clubhouse. The leasing office is open Monday through Saturday from 9 AM to 5 PM, with Sunday hours closed. Prospective residents can contact the office at 410-465-8600 to schedule tours or request information about available units.
This community distinguishes itself with a flexible pet policy that welcomes up to two pets per apartment home. Unlike many rental properties, Renaissance Hills imposes no weight restrictions on pets, though breed limitations and other terms apply. Monthly pet fees are $50 per pet, with a one-time non-refundable deposit of $300 required for the first pet only. The property also features a range of lifestyle amenities designed to support resident comfort and convenience.
Resident reviews highlight positive experiences with specific team members at the leasing office. One reviewer working with Brittany Hubbell described her as absolutely amazing throughout the pet registration process, noting her professionalism and genuine care for residents and their furry companions. Another resident appreciated property manager Yolanda for going above and beyond, including safely handling package deliveries when the resident was not at home. These accounts reflect a commitment to personalized tenant support.
What Customers Say
Of four detailed reviews, two award 5 stars and two award 1 star. Positive reviews praise specific staff members and their responsiveness. Negative reviews cite water leak repair delays, poor emergency service response, appointment flexibility issues, and a perception of inconsistent treatment.
Working Hours
| SundayToday | Closed |
| Monday | 9 AM–5 PM |
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | 10 AM–5 PM |
Services
Apartment Leasing
Finding and securing a one- or two-bedroom residence at Renaissance Hills.
Pet-Friendly Housing
Housing options that welcome up to two pets per apartment with no weight restrictions.
Pet Policy Administration
Processing pet registrations, collecting fees, and managing pet-related documentation.
Package Handling
Receiving and securely holding resident deliveries when tenants are not available.
Maintenance Requests
Addressing repair needs including water leak issues and emergency service calls.
Resident Amenity Access
Providing access to fitness center, pool, and clubhouse facilities.