Not Just Vacs
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About Not Just Vacs
Not Just Vacs operates as a specialized vacuum cleaning system supplier in Forest Hill, Maryland, serving the greater Harford County region including Bel Air and the surrounding communities. The business maintains a perfect 5.0-star rating drawn from 579 customer reviews, reflecting consistent service quality across its product lineup and repair operations. Originally established in 1974 as Bel Air Sew & Vac before consolidating under its current name in 2015, the company has built nearly five decades of reputation in residential and commercial vacuum solutions. The Forest Hill location at 1659 Robin Circle offers in-store demonstrations and product pickups, with standard business hours Monday through Friday from 8 AM to 5 PM and Saturday hours from 10 AM to 2 PM.
The company distinguishes itself through an extensive brand portfolio representing over twenty manufacturers including Dyson, Miele, Riccar, Sebo, and Nutone, enabling matched recommendations across various price points and cleaning requirements. Their parts finder tool streamlines component identification for DIY repairs, while the 30-day money-back guarantee provides purchase confidence. Central vacuum system installation represents a particular specialty, with in-house service covering builder services and commercial system deployments. The business also maintains authorized dealer status for specialized brands like Beam and Hide-A-Hose that target whole-home integrated cleaning solutions.
Customer testimonials highlight specific technician interactions, including Mike who performed a Retro IST system installation replacing an existing Nutone setup and provided thorough operational guidance. Reviewers describe Randy and his team delivering vacuum repair and maintenance with communicated alternatives focused on customer savings. One customer noted their central vac system maintained performance quality ten years after initial installation. The shop also stocks sewing machines and intercom systems, extending their service beyond traditional vacuum cleaning into related household equipment categories.
What Customers Say
All 579 reviews carry 5-star ratings, with multiple customers specifically naming technicians Mike and Randy while describing repair and installation experiences. Common themes across feedback include detailed communication about process and timeline, reasonable pricing with cost-saving alternatives presented, and post-service cleanup procedures.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | 10 AM–2 PM |
Services
Vacuum Cleaner Sales
Retail of residential and commercial vacuum cleaners across brands like Dyson, Miele, Riccar, and Sebo with in-store demonstrations.
Vacuum Repair & Service
In-house repair diagnostics and maintenance for all major vacuum brands with communicated timelines and pricing alternatives.
Central Vacuum Installation
Professional whole-home central vacuum system installation including builder services for new construction.
Central Vacuum Repair
Service and repair for central vacuum power units, tubing networks, and connected power heads.
Parts Supply
Replacement parts for vacuums and central systems with an online parts finder tool for component identification.
Intercom System Sales & Installation
Residential intercom systems including equipment sales, installation, upgrades, and repair services.
Sewing Machine Sales & Service
Sewing machine retail and repair with parts availability and in-store product education sessions.