CroppMetcalfe

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About CroppMetcalfe
Arundel Service Experts has anchored itself in Linthicum Heights since 1971, building over five decades of continuous service to Anne Arundel County and surrounding communities including Glen Burnie, Pasadena, Severn, and Severna Park. With a 4.7-star average across 505 client reviews, the company fields a team of licensed, bonded, and ACE-certified technicians who handle heating, cooling, heat pumps, water heaters, water treatment, indoor air quality, electrical systems, and ductwork. Their 24-hour availability ensures no homeowner faces a system failure unsupervised, whether the call comes from a historic property in Annapolis or a newer build in Hanover.
What distinguishes Arundel Service Experts from regional competitors is their manufacturer-backed workmanship guarantee, which promises every installation meets exacting specifications. The company operates as a Lennox dealer and installs Aquatherm water heating units, offering financing programs and two membership tiers, the Advantage Program for equipment leases with included maintenance, and Maintenance+ for seasonal tune-ups and priority scheduling. Their same-day response capability and ACE certification track record give homeowners confidence that repairs and installations alike follow manufacturer guidelines.
Customer testimonials name specific technicians who delivered measurable results. Tucker provided competitive proposals that won a full HVAC upgrade project. Bryan E., Rob Sr., and Rob Jr. installed an Aquatherm unit, water heater, and Lennox AC system in one day despite cramped attic access. Blake arrived on time for a hot water heater installation and walked the homeowner through operation. Tommy completed rewiring work and explained future maintenance considerations. Robert Muir Sr. led a heat pump replacement at 5 F after snow removal, completing the job with professional precision.
What Customers Say
505 reviews yield a 4.7-star average, with 4 customers explicitly praising same-day arrival during urgent calls. All five-star reviews name specific technicians, Blake, Tommy, Robert Muir Sr., demonstrating consistent skilled tradespeople. Positive feedback centers on diagnostic clarity and installation thoroughness; negative sentiment, where present, references pricing concerns.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| TuesdayToday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Heating Services
Furnace and boiler repair, installation, and maintenance for all major brands. Services include system diagnostics, thermostat setup, and emergency heating repairs available 24/7.
AC Services
Air conditioning repair, installation, and maintenance including refrigerant handling, compressor diagnostics, and ductwork assessment. Lennox and other major brands serviced.
Heat Pumps
Heat pump installation, replacement, and repair services. Technicians handle both traditional and modern heat pump systems, including cold-climate units rated for Maryland winters.
Water Heaters
Installation of traditional tank and tankless water heaters including gas and electric models. Services include same-day installation and manufacturer setup verification.
Water Treatment
Water filtration systems, softeners, and purification solutions to improve water quality throughout your home. System selection based on local water analysis.
Indoor Air Quality Services
Air purifiers, ventilation improvements, humidity control, and duct cleaning services designed to improve indoor air circulation and reduce allergens.
Electrical Services
Panel upgrades, rewiring, circuit additions, and electrical diagnostics. Services include safety inspections and code compliance verification for Anne Arundel County.
Ductwork Services
Duct installation, repair, sealing, and cleaning services. Proper ductwork design ensures optimal airflow and system efficiency throughout your home.