Reed and Son Services LLC

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Claim This BusinessAbout Reed and Son Services LLC
Reed and Son Services LLC operates as a family-owned residential plumbing specialist serving Mount Airy, Frederick County, and Carroll County, Maryland. The company maintains a perfect 5.0-star rating accumulated across 1606 verified customer reviews, a volume of feedback that reflects sustained service quality in a community where word-of-mouth reputation carries significant weight. Their service window runs Monday through Friday from 7 AM to 4 PM, accommodating standard scheduling needs for homeowners across the region. The business maintains a physical presence at 401 Center Street, Unit 207 in Mount Airy, positioning its team to respond efficiently to calls throughout the covered counties.
What distinguishes Reed and Son Services from competing area contractors centers on their comprehensive service package warranty. The company backs all completed work with a one-year guarantee, a policy that transfersto homeowners the confidence built on their documented combined experience exceeding six decades in the plumbing trade. This guarantee applies across their full scope of residential services, from routine drain cleaning interventions to complex re-piping projects and water treatment system installations. The guarantee framework addresses a common homeowner anxiety about repairs that fail after the initialservice visit, particularly relevant in older housing stock across Frederick and Carroll County neighborhoods.
Customer testimonials consistently identify specific team members delivering the service experience that generates five-star ratings. Technician Shad and Nicholas resolved basement pipe damage for one reviewer whose written account emphasized methodical work explanation and thorough post-job cleanup. For a homeowner facing an urgent sump pump failure, technicians Chad and Nicholas achieved same-day resolution, with arrival occurring within approximately fifteen minutes of the service call. Another customer narrative describes a sewer line compromise caused by tree root intrusion, with the team not only addressing the primary issue but identifying an additional undisclosed problem and resolving it within the original quoted scope. These scenarios illustrate the responsive, no-surpriseapproach that reviewers across multiple accounts cite as characteristic of their Reed and Son experience.
What Customers Say
Three of three sampled reviewers award five stars, with customer accounts specifically naming technicians Shad, Nicholas, and Chad. Two reviewers explicitly note same-day or rapid arrival response times, and one reviewertheir service area. Two reviewers discuss pricing as reasonable or within estimate. No negative sentiment appears in available feedback samples.
Working Hours
| Sunday | Closed |
| Monday | 7 AM–4 PM |
| Tuesday | 7 AM–4 PM |
| Wednesday | 7 AM–4 PM |
| ThursdayToday | 7 AM–4 PM |
| Friday | 7 AM–4 PM |
| Saturday | Closed |
Services
Drain Cleaning
Professional drain clearing for clogs affecting sinks, tubs, showers, and main sewer lines, including root intrusion removal.
Water Heater Installation and Repair
Installation of new water heaters and repair services for existing units, covering both traditional tank and tankless configurations.
Bathroom Plumbing
Complete bathroom plumbing scope including fixture installation, pipe connections, and drainage configuration.
Kitchen Plumbing
Kitchen sink plumbing, garbage disposal integration, dishwasher connection, and related fixture services.
Water Treatment and Filtration
Whole-home water filtration system design, installation, and maintenance for improved water quality.
Piping and Re-piping
Complete re-piping services for aging residential plumbing systems, addressing deteriorated or insufficient pipe networks.
Well Pump Services
Well pump and tank installation, repair, and maintenance for residences utilizing private water wells.