All-Star Plumbing & Heating Co

All-Star Plumbing & Heating Co serves Reisterstown and surrounding Baltimore County communities with an established reputation reflected in their 4.2-star rating across 11 customer reviews. The company specializes in residential plumbing repairs, with past clients noting the team responds to emergency calls and works to resolve issues without unnecessary invasive procedures. Reviewers in Reisterstown have described interactions with technicians who explain options clearly and consider cost implications when proposing solutions.

Several reviewers highlight the company's commitment to follow-through on promised work. One Reisterstown homeowner described technicians who returned to verify repairs were holding after initial service, while another noted the team researched specific parts needed for an unusual repair rather than defaulting to major reconstruction. The company maintains communication with clients throughout the service process, with reviewers mentioning personal check-ins after completed work.

Customer experiences vary considerably in this portfolio. One reviewer praised technicians named John and Robbie for working through a complex flooding scenario, cleaning up thoroughly after repairs and researching specialized parts to complete the job without unnecessary wall access. However, another reviewer recounted a significantly different experience with a technician named Tito, who provided a $1500 quote for a bath diverter repair that the homeowner ultimately completed independently for a fraction of that cost after obtaining a part number from another company. This contrast suggests quality and recommendations may depend on the specific technician assigned to a job.