East Coast Heating & A/C, LLC
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Claim This BusinessAbout East Coast Heating & A/C, LLC
East Coast Heating & A/C, LLC operates as a licensed HVAC contractor serving Salisbury, Maryland and surrounding Eastern Shore communities. Holding a perfect 5.0-star rating across 41 verified customer reviews, the company has built its reputation on systematic diagnostics and respectful on-site conduct. The business maintains standard weekday availability from 8 AM to 4:30 PM, handling both scheduled maintenance appointments and urgent service calls for residential heating and cooling systems throughout the region.
What distinguishes this contractor is the documented expertise with modern heat pump configurations and outdoor unit replacements. Multiple reviewers specifically mention having heat pumps installed or replaced, indicating hands-on experience with current high-efficiency equipment. The company handles repairs spanning compressors, thermostats, and system diagnostics, with a consistent theme across feedback being that issues get resolved correctly during the first service visit.
Customer testimonials highlight technicians arriving same-day during system failures and performing repairs that restore comfort quickly. One reviewer describes a heating or cooling issue resolved the same day, while another mentions the team handled an annual maintenance check with professional efficiency. Feedback consistently notes clear communication from the office staff when scheduling and transparent discussions about needed repairs, removing guesswork from what can otherwise feel like an opaque service process.
What Customers Say
Eight reviewers collectively emphasize three strengths: same-day response during system emergencies, first-visit resolution of problems, and professional courtesy throughout the service interaction. Five-star ratings span new installations, routine maintenance, and corrective repairs across heating and cooling systems.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| TuesdayToday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| Thursday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
Services
Heat Pump Installation & Replacement
Specialized installation of new heat pump systems and replacement of aging outdoor units, as highlighted in multiple customer reviews.
Air Conditioning Repair
Emergency diagnostics and repair of cooling system failures, with reviewers noting same-day resolution of AC issues.
Heating System Repair
Repair services for heating equipment, with feedback mentioning restoration of comfort during system breakdowns.
Annual HVAC Maintenance
Preventive maintenance programs keeping systems operating efficiently, as described by long-term customers.
Thermostat Upgrades
Replacement and upgrading of older thermostats to more capable units, addressing one reviewer's specific installation experience.