Harrell's Services

Harrell's Services operates as a division of R.W. Harrell's Pump Service Inc., delivering heating, ventilation, and air conditioning solutions to homeowners and light commercial clients in Sharpsburg, Maryland. The family-owned business has accumulated 32 years of continuous service in the region, establishing itself as a established presence within the local HVAC industry. With a current rating of 3.4 stars derived from nine customer reviews, the company maintains standard operating hours from 7 AM to 3:30 PM on weekdays while remaining closed on weekends. The contractor serves the broader Sharpsburg area and surrounding communities, providing both installation and repair services for residential and light commercial properties.

The contractor distinguishes itself through strategic brand partnerships that span multiple equipment categories. As a Trane dealer established in 1991, Harrell's Services offers new installations and replacements using equipment from this recognized manufacturer. Additionally, the company operates as a Fujitsu Elite Contractor, enabling them to provide mini-split systems alongside traditional heating and cooling equipment. Their service portfolio extends to geothermal systems, oil and gas furnaces, boilers, and radiant floor heating solutions. The business also offers custom duct work fabrication, allowing for tailored installation approaches for unique residential configurations. Service capabilities cover all major equipment brands, not limiting the company to their dealer partnerships.

Customer experiences highlight both the strengths and challenges within the company's service record. Reviewers recount scenarios involving same-day response during extreme heat conditions, with technician Brady praised for professional diagnosis and repair of A/C issues at one residence. Another instance describes a technician arriving within two hours of initial contact, resolving a cooling failure within twenty minutes while demonstrating transparency in billing practices. Reviewer David Disbennett specifically mentioned technician Jake's professional conduct during a heat pump repair. However, one review describes a significantly different experience involving a 76-year-old customer waiting over a week for a replacement evaporator coil during high-temperature conditions, with documented discrepancies regarding leak detection findings.