Heil Plumbing & HVAC

Heil Plumbing & HVAC holds a 4.9-star rating across 423 customer reviews, reflecting a level of service that has earned consistent praise in the Timonium area. Based in Lutherville-Timonium and serving surrounding Baltimore County communities including Catonsville, Hunt Valley, Owings Mills, and Towson, this family-owned contractor has operated since 1977, originally building a reputation in plumbing that now extends into heating and cooling systems.

What distinguishes Heil from many contractors is their ability to handle both plumbing and HVAC needs under one roof, eliminating the hassle of coordinating multiple service providers. Their website showcases an extensive list of plumbing capabilities ranging from water leak detection and pipe repair to sewer camera inspection, hydrojetting, and trenchless sewer line repair. For HVAC, they offer furnace repair and installation, heat pump services, and air conditioning solutions including ductless systems. This dual-trade expertise means a homeowner facing an unrelated plumbing issue during an HVAC emergency can turn to a single trusted team.

Customer reviews reveal named technicians delivering exceptional service. Jake, accompanied by an apprentice, installed a kitchen faucet for one reviewer, explaining options before starting and making an extra trip to the hardware store for a needed part. Another reviewer praised an estimator who went beyond the quoted job by diagnosing an unrelated kitchen sink leak and providing guidance to fix it independently. A third review describes Jake explaining the sewer descaling process in detail, with the same homeowner returning the same week for a separate pinhole pipe leak. These specific scenarios illustrate how technicians take ownership of problems and ensure resolution.