Jerry's Plumbing, Heating and Air Inc

Jerry's Plumbing, Heating and Air Inc operates from Waldorf, Maryland, serving Southern Maryland communities including Upper Marlboro, Dunkirk, White Plains, and Lusby. The business holds a Master Plumber license in Maryland (82373) and Virginia (2710066992), reflecting dual-state credentialing that addresses a common need for contractors who can work across jurisdictional lines in the Maryland-Washington metro corridor. With 89 verified reviews yielding a 3.9-star average, the company has maintained consistent service delivery since 2009. This duration places the business among more established regional contractors, though not among the longest-tenured operations in the Charles County area.

The company distinguishes itself through transparent pricing structures, specifically advertising up-front flat-rate pricing that eliminates the variable-estimate model common in service trades. This approach directly addresses a frequent homeowner frustration with cost uncertainty after work begins. The business offers financing options and accepts multiple payment methods including major credit cards, which accommodates varying financial situations. A senior and military discount of $25 provides additional value for qualifying customers. Emergency service availability around the clock addresses the unpredictable nature of plumbing and HVAC failures that rarely occur during convenient business hours.

Reviewer accounts describe specific service scenarios worth noting. One customer (Jaimie Blair) described a same-day water heater repair where the technician arrived early and completed work quickly. Another reviewer (Yolonda Cooper) detailed a basement leak diagnosis where the technician explained each step and quoted a fair price. However, reviewer Stephen Foster documented a significant communication failure: after paying $360 upfront for a follow-up repair, the technician arrived 52 minutes past the quoted window without prior notice, illustrating that service consistency varies. Antwan Lewis described a hot water heater issue where the company called back within two minutes and dispatched a technician promptly.