A-Plus Service Experts

HVAC contractor
4.8(1,246 reviews)
4384 Hackett Place, White Plains, MD 20695
A-Plus Service Experts

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About A-Plus Service Experts

A-Plus Service Experts has operated in Southern Maryland and Northern Virginia since 1976, building a track record that spans nearly five decades of residential and light commercial service. The company holds a 4.8-star average across 1,246 verified reviews, placing it among the most-reviewed HVAC contractors in the greater White Plains metro area. This contractor specializes in heating and cooling system replacements, emergency repairs, and preventive maintenance agreements for homeowners in Capitol Heights, District Heights, and surrounding communities along the Maryland-DC border.

What distinguishes A-Plus Service Experts is its combination of national brand resources with local accountability. The company participates in the Service Experts network, offering manufacturer-direct pricing on equipment from major brands while maintaining in-house technicians who complete ACE certification training. Customers can access financing through the membership program, and the current promotional offer provides up to $1,250 in reward cards toward new system purchases or leases. The Service Experts Guarantee backs workmanship, offering homeowners a layer of assurance beyond standard manufacturer warranties.

Customer reviews reveal a dual-track service model. Blanche Allen's 2025 review describes a full-system replacement involving water heater, furnace, AC unit, and thermostat upgrades, with technicians Duwayne, Darrell, and Anthony coordinating the multi-day project. However, Jason Steele's one-star review flags a significant friction point: customers on service agreements report inconsistent delivery on promised maintenance tasks, with technicians redirecting toward additional paid services rather than completing agreed-upon filter replacements and diagnostics. This contrast suggests homeowners should clarify scope before booking.

What Customers Say

Positive reviews highlight specific technicians (Duwayne, Darrell, Anthony, Brian Perry) and complete system replacements, while negative reviews cite aggressive upselling and incomplete service agreement fulfillment. The 1,246-review corpus yields a 4.8 average, but the one-star review from 2025 signals potential gaps in scoping communication.

4.8 · 1,246 reviews
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Working Hours

SundayOpen 24 hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayTodayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours

Services

Heating System Repair & Replacement

Furnace diagnostics, repair, and full system installation including gas and electric forced-air units.

AC Repair & Maintenance

Cooling system tune-ups, refrigerant service, compressor repairs, and new AC unit installation.

Heat Pump Services

Installation, repair, and maintenance for residential heat pump systems serving both heating and cooling functions.

Plumbing & Water Heaters

Water heater replacement (tank and tankless), plumbing repairs, and water treatment system installs.

Indoor Air Quality

Air filtration, purification systems, and ventilation improvements to address allergens and humidity control.

Ductwork Services

Custom duct fabrication, installation, and sealing to improve airflow and system efficiency.

Emergency HVAC Services

24/7 emergency response for system failures requiring immediate diagnostic and repairDispatch.

Frequently Asked Questions