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Claim Your Free PageAnn Arbor Heating and Air Conditioning operates in Washtenaw County, Michigan, delivering HVAC installation, repair, and maintenance to homeowners and businesses across Ann Arbor, Ypsilanti, and the surrounding communities. With a 4.7-star average drawn from 22 client reviews, the company has built a steady track record for responsiveness and technical competence. The team holds appropriate state licensing for Michigan HVAC work and maintains standard business hours six days a week, with Saturday and Sunday coverage from 9 AM to 7 PM and weekday availability from 7 AM to 8 PM.
The company differentiates itself through rapid same-day service scheduling and a commitment to transparent diagnostics. Technicians take time to explain the root cause of malfunctions rather than simply listing parts that need replacing, a practice multiple reviewers cited as distinguishing. The team also handles full system replacements, guiding homeowners through equipment selection, efficiency comparisons, and installation timelines without pressure tactics.
Reviewers repeatedly name Randy and Ryan as technicians who delivered exceptional service under pressure. Marc Haxer described how Randy arrived quickly when his furnace inducer motor failed, diagnosed the issue in minutes, and later managed a seamless full furnace and air conditioning replacement spanning six hours with a crew that included Ryan and Chris. Nan Cummins credited Ryan with providing same-day cooling relief during a sweltering heat wave while Randy kept her informed of arrival windows. Bradley Holmes recounted an after-hours emergency furnace breakdown during a cold snap that the team resolved in a single visit, including preventative advice for the future.
20 of 22 reviews award 5 stars, with customers consistently praising the company's same-day response, thorough diagnostics, and professional installation crews. Negative feedback centers on a single account claiming a missed appointment and phone number routing confusion, which does not align with the majority reporting prompt and reliable service. Randy and Ryan are the technicians most frequently named in positive reviews.
| Sunday | 9 AM–7 PM |
| Monday | 7 AM–8 PM |
| Tuesday | 7 AM–8 PM |
| Wednesday | 7 AM–8 PM |
| ThursdayToday | 7 AM–8 PM |
| Friday | 7 AM–8 PM |
| Saturday | 9 AM–7 PM |
Full furnace removal and new unit installation completed within one day by a multi-person crew with detailed cleanup.
Central AC replacement paired with furnace work or handled independently, installed by trained technicians.
Same-visit diagnosis and repair for sudden heating failures, including after-hours and weekend emergency calls.
Cooling system diagnostics, component repair, and maintenance to restore comfort during Michigan heat waves.
Technicians review system condition and provide actionable tips to prevent future breakdowns after service calls.
Thorough malfunction identification that explains root causes rather than listing replaceable parts alone.