Boone & Darr Inc

Boone & Darr Inc has served Ann Arbor and surrounding communities as a mechanical contractor for decades, providing plumbing, heating, and cooling solutions to homeowners and businesses alike. The company holds a 4.1-star rating from 16 customer reviews, reflecting a track record of reliable service in the Chelsea area and neighborhoods throughout Washtenaw County. Their team operates Monday through Friday from 7 AM to 3:30 PM, handling both residential repairs and larger commercial projects for establishments like the Chelsea Comfort Inn.

What distinguishes Boone & Darr is their commitment to customer education and transparent communication. Reviewers consistently note that technicians take time to explain maintenance procedures and walk clients through equipment care, a practice that reflects their service philosophy. The company employs certified professionals across plumbing and HVAC disciplines, allowing them to tackle complex repairs in-house rather than subcontracting to third parties.

Customers repeatedly mention specific technicians who delivered exceptional service. Zach worked around a tight schedule to complete a job efficiently while educating the client on equipment maintenance. Jason installed a hot water heater and removed the old unit in under two hours. Jordan was praised for responsiveness and clear communication during plumbing services. Mark Gaffney was described as a professional who takes ownership in his work. Aaron Hoffmann was noted for treating client property with care.