Fry Heating, Cooling & Plumbing

Fry Heating, Cooling & Plumbing has served Ann Arbor homeowners since establishing operations in the region, delivering licensed HVAC, plumbing, and heating repair throughout Washtenaw County. With 217 verified reviews accumulating a 4.9-star average, the company has earned a reputation for responding to emergency calls with the same urgency whether the issue strikes on a weekday afternoon or a holiday weekend. The business maintains a physical supply truck fleet, enabling technicians to arrive with necessary parts and components already onboard rather than requiring a second trip.

What distinguishes Fry from neighboring contractors is their commitment to responsive service withoutoyo the logistical delays common in the trade. Their text-message scheduling system sends homeowners a photograph of the arriving technician along with an estimated arrival window, eliminating the uncertainty of waiting windows. Technicians operate from fully stocked service vehicles, allowing same-day repairs for issues ranging from failed heating motors to burst water lines. This approach, combining inventory-ready trucks with clear communication, reflects operational decisions made to reduce repeated homeowner disruptions.

Reviewers consistently name specific team members who handled their situations. Josh arrived within two hours of a Saturday afternoon call when a main water line burst, bringing a replacement pressure tank for a 40-year-old system that other Ann Arbor plumbers could not service until Monday. Craig diagnosed a problematic installation causing repeated failures, explaining the underlying issue so the homeowner understood what maintenance lay ahead. Mark provided multiple repair options when explaining an HVAC issue, allowing the homeowner to make an informed choice rather than preselecting the costliest solution.