H & H, Inc.

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About H & H, Inc.
H & H, Inc. operates as an HVAC contractor serving Ann Arbor, Michigan with standard weekday hours from 7:30 AM to 4 PM, closed on weekends. The business holds a 4.6-star rating compiled from 16 customer reviews, indicating generally positive service delivery. Multiple reviewers specifically mention the company's approach of prioritizing diagnostic work and repairs over automatically recommending equipment replacement, which has saved homeowners significant expense. The contractor serves residential customers throughout the Ann Arbor area and handles both heating and cooling systems.
Reviewers describe H & H, Inc. as a company that focuses on actual diagnostic and repair work rather than simply selling parts or new equipment. One customer noted the company provided a clearly written estimate for Ruud brand furnace and central air replacement with a competitive price and strong warranty, even during the busy winter holiday season. The company appears to handle both repair scenarios and new system installations, with particular emphasis on resolving problems through fixes rather than full replacements when possible.
Multiple reviewers recount specific scenarios involving a technician named Tony. One customer described Tony saving them from both no-air-conditioning and no-heat situations by completing repairs rather than recommending replacement, and noted the company operated on rapid timelines during emergencies. Another reviewer mentioned Tony fixed a furnace problem but expressed concern about pricing practices, stating they were charged twice for a return visit when the technician did not have the necessary part on the first trip. A separate reviewer praised the company for professional service with great pricing and no hidden fees, while yet another customer described a frustrating experience with warranty-related work involving repeated breakdowns and communication issues with front desk staff.
What Customers Say
Among 16 reviews, the rating averages 4.6 stars. Positive reviews consistently praise diagnostic skill and repair-focused recommendations, while negative reviews cite pricing concerns and communication gaps. Tony appears in multiple reviews as a technician handling both emergency repairs and standard service calls.
Working Hours
| Sunday | Closed |
| Monday | 7:30 AM–4 PM |
| Tuesday | 7:30 AM–4 PM |
| Wednesday | 7:30 AM–4 PM |
| ThursdayToday | 7:30 AM–4 PM |
| Friday | 7:30 AM–4 PM |
| Saturday | Closed |
Services
AC Repair & Maintenance
Diagnostic services and repairs for air conditioning systems, with focus on fixing issues rather than automatic replacement recommendations.
Furnace Repair & Maintenance
Heating system repairs including emergency service for no-heat situations, with technicians like Tony handling diagnostic work.
New HVAC System Installation
Installation of new heating and cooling equipment, with estimates provided for furnace and central air replacement.
System Diagnostics
Comprehensive diagnostic services to identify problems before recommending repairs or replacement options.
Heat Pump Services
Repair and maintenance services for heat pump systems serving Ann Arbor homes.
Emergency HVAC Service
Rapid-response service for heating and cooling emergencies, with same-day arrival available for urgent situations.