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Claim This BusinessH & H, Inc. has served Ann Arbor and the surrounding Washtenaw County area since 1994, building a reputation for honest diagnostic work rather than automatic replacement recommendations. Owner Tony and his team hold state contractor licenses and maintain an A+ rating with the Better Business Bureau, supported by 16 customer reviews averaging 4.6 stars. The company primarily serves Ann Arbor, Ypsilanti, and Saline neighborhoods, handling both residential and light commercial heating and cooling systems.
Two distinctions set H & H apart from other area contractors. First, the company specializes in diagnostic-focused repairs that often extend equipment life without pushing expensive replacements, a philosophy several reviewers specifically commend. Second, they provide written estimates with clear warranty terms delivered promptly, even during busy winter holiday seasons. Third, they partner with Ruud brand equipment for new installations, offering manufacturer promotions that competitive pricing makes accessible to budget-conscious homeowners.
Reviewers cite specific technicians by name when describing exceptional service. Tony receives repeated recognition for arriving same-day during heat waves and solving problems other contractors missed. One customer describes being saved from both no-A/C and no-heat emergencies through Tony's repairs rather than replacement. Another mentions the team worked around a holiday weekend timeline when their system failed during the busiest season.
12 of 16 reviewers award 5 stars, praising diagnostic skill and honest recommendations over upselling. Negative reviews focus on pricing disputes and warranty claim delays rather than workmanship quality. 3 reviewers specifically mention Tony by name for same-day emergency response.
| Sunday | Closed |
| Monday | 7:30 AM–4 PM |
| Tuesday | 7:30 AM–4 PM |
| Wednesday | 7:30 AM–4 PM |
| ThursdayToday | 7:30 AM–4 PM |
| Friday | 7:30 AM–4 PM |
| Saturday | Closed |
Diagnostic-focused repairs extending equipment life, with emergency service during winter failures.
Same-day response for heat wave emergencies, troubleshooting compressor and refrigerant issues.
New system design and installation using Ruud brand equipment with manufacturer promotions.
Written estimates with clear warranty terms, competitive pricing even during busy seasons.
Honest assessments prioritizing repair over replacement, identifying problems other contractors missed.
Seasonal maintenance keeping systems efficient and preventing mid-season failures.